• Prospecting for Leads Like a Pro

    $199.00
    This course will teach you how to identify your target market, use a prospect dashboard, and set goals. You will also learn how to find prospects through networking, trade shows, lost accounts, and cold calls.
  • Public Relations Boot Camp

    $199.00
    Level 1 | Duration: 3 Hours In this course, you will learn how to determine the type of information required in a particular situation, ways to approach PR strategically, how to create compelling releases, and techniques for managing media relations.
  • Public Speaking: Presentation Survival School

    $199.00
    After you complete this course, you will be able to establish rapport with your audience, implement techniques to reduce nervousness and fear, understand your strengths as a presenter and how to appeal to different types of people, recognize how visual aids can create impact and attention, develop techniques to create a professional presence, learn some different ways to prepare and organize information, and prepare, practice, and deliver a short presentation.
  • Public Speaking: Speaking Under Pressure

    $199.00
    Level 2 | Duration: 4 Hours This course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. You'll focus on short responses and learn ways to expand a basic presentation.
  • Purchasing and Procurement Basics

    $199.00
    Level 2 | Duration: 6 Hours In this course, you will learn the basics of purchasing and procurement. You'll receive an introduction to the supply chain, the purchasing cycle, and basic purchasing tools. You'll also learn about the competitive bidding process, how to manage supplier performance, risk management techniques, and ways to build relationships.
  • Research Skills

    $199.00
    In this course, you will learn basic research skills, such as reading, memory recall, and note-taking. You will also learn how to create different kinds of outlines for different stages of your project, and how to move from the outline to writing, editing, and polishing. As well, you’ll learn how to find information using the library’s Dewey Decimal System, journals, and the Internet.
  • Risk Management

    $199.00
    Level 1 | Duration: 2 Hours In this course, you will learn about the seven R's and four T's that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company.
  • Safety in the Workplace

    $199.00
    Level 2 | Duration: 2 Hours This course will teach you how to create a safety culture in your organization by developing a safety committee, identifying and resolving hazards, taking proactive safety measures, developing a safety plan, and reviewing your safety program. You will also learn how to respond to, document, and investigate safety incidents.
  • Self-Leadership

    $199.00
    In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know.
  • Selling Smarter

    $199.00
    In this course, you will learn why consultative and customer-focused selling are so important. You’ll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients.
  • Six Sigma: Entering the Dojo

    $199.00
    Level 3 | Duration: 2 Hours Once you complete Six Sigma: Entering the Dojo your skills in this practical area of business improvement will be prepped and practiced enough to apply them in the real world. You are going to learn about the basics of Six Sigma and about various improvement tools. You will follow that up with a look at management tools for generating ideas. A look at continuous improvement is next on the agenda and the course concludes with a consideration of customer relationships.
  • Skills for the Administrative Assistant

    $199.00
    In this course, you’ll learn about the elements of a professional attitude, including dressing appropriately, developing a positive outlook, being assertive, and communicating well. You’ll also learn some fundamental skills for administrative assistants, such as writing letters, managing your time, saying “no,” working with others, and dealing with stress. All of these tools will help you achieve your goals and help the people that you support achieve their goals, too.
  • Skills You Need for Workplace Success

    $199.00
    Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence.
  • Social Selling for Small Businesses

    $199.00
    Level 1 | Duration: 2 Hours This course will help you develop your social selling skills by focusing on developing meaningful relationships with customers and potential customers through social media. You will learn about the attributes of social selling, how to explore social selling to generate business leads and how to apply social selling strategies of relevance in social media. You will also develop an understanding of the power of leveraging different platforms, how to measure results and learn all about ways to harness the power of social media to spread your message far and wide to your target audience.  
  • Strategic Planning

    $199.00
    Level 2 | Duration: 5 Hours A good strategic plan describes what the owners want the business to do and how to get there. This course will help you identify all the pieces of a strategic plan and how to put them together to create something meaningful.
  • Stress Management

    $199.00
    Level 1 | Duration: 2 Hours This course will teach you some different ways to look at stress, ways to take care of yourself to reduce the stress that you feel, and coping techniques. You will also learn some time management and organizational tips to help you work smarter.
  • Successfully Managing Change

    $199.00
    Level 1 | Duration: 2 Hours This course covers how to manage and cope with change and how to help those around you, too. Topics explored include understanding, accepting and reacting to change; and strategies for assisting with change to be accepted and implemented in the workplace.
  • Survival Skills for the New Trainer

    $199.00
    In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, you’ll review a list of do’s and don’ts and consider your next steps.
  • Team Building: Developing High Performance Teams

    $199.00
    Level 1 | Duration: 6 Hours After you complete this course, you will understand how to apply the TORI model, Tuckman and Jensen's five stages of team development, and Glenn Parker's 12 characteristics of effective teams to develop high-performance teams. You will also complete the team player type assessment to help you identify how you behave in a team and how you can connect with others.
  • Telemarketing: Using the Telephone as a Sales Tool

    $199.00
    In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. You’ll also learn how telemarketing can add to your sales strategy.
  • The ABC’s Of Supervising Others

    $199.00
    Level 2 | Duration: 5 Hours This course will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility.
  • The Minute Taker’s Workshop

    $199.00
    You’ll begin this course by learning what a minute-taker does and what skills they should have. Then, you’ll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book.
  • The Practical Trainer

    $199.00
    In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolb’s experiential learning cycle, and learning styles. You’ll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants.
  • The Professional Supervisor

    $199.00
    Level 2 | Duration: 6 Hours In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adair's action-centered leadership model, Paul Hersey and Ken Blanchard's Situational Leadership model, and Velsoft's signature leadership assessment.
  • Time Management

    $199.00
    Level 1 | Duration: 4 Hours After completing this course, you will be able to better organize yourself and your workspace for peak efficiency, understand the importance of, and the most useful techniques for, setting and achieving goals, plan and schedule your time efficiently, learn how to set priorities, discover the ingredients for good decision-making, learn what to delegate and how to delegate well, take control of things that can derail your workplace productivity, create order and get organized, and manage your workload.
  • Tough Topics: Talking to Employees about Personal Hygiene

    $199.00
    Level 1 | Duration: 2 Hours This course has two major themes. First, we'll give you a customizable framework for having tough conversations. Then, we'll look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath.
  • Trade Shows: Getting the Most Out of Your Trade Show Experience

    $199.00
    You are going to learn about people who attend trade shows and how to interact with them. You are also going to learn about the importance of pre-show promotion and then follow up afterwards. These topics will be explored in great depth as they get broken down into areas such as creating good opening lines and good conversations, targeted promotional giveaways, booth behavior, and prospecting activities.
  • Training with Visual Storytelling

    $199.00
    In this course, you will learn how to use storytelling to engage the hearts and minds of your audience. We’ll cover the essential elements of a successful story as well as a variety of storyboarding and graphic design tools. After you complete this course, you’ll be ready to create engaging, compelling training sessions that inspire your students.
  • Transgender Employees: Creating an Inclusive Work Community

    $199.00
    Level 1 | Duration: 2 Hours This course introduces the importance and elements of safe inclusive workspaces for transgender persons – those identifying as one gender but born into the body of the opposing gender. It offers an introduction to terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for transgender employees and increase the comfort level and productivity off all in your organisation.
  • Understanding and Coping with the COVID-19 Pandemic

    $199.00
    Level 1 | Duration: 2 Hours This course aims to combat this by helping people understand the situation, and what they can do to protect themselves and others, while looking after their mental wellness. It contains the best information available at the time of writing, as the situation is changing rapidly. Different areas and countries are responding to this pandemic in different ways. Be mindful of directives in your area.
  • Using Activities to Make Training Fun

    $199.00
    In this course, you will explore different types of games, including icebreakers, energizers, simulations, and case studies. You will also learn how to get buy-in, deal with reluctant participants, troubleshoot games, and create your own games. To top things off, we will give you four activities that you can customize and re-use in your own training sessions.
  • Women and Leadership: Owning Your Strengths and Skills

    $199.00
    Level 1 | Duration: 3 Hours Learn how to be an effective and proactive leader and understand the barriers you may face as a woman in power. In this course, you will learn about the different ways you can use your unique perspective in creating a competitive market whilst promoting a collaborative environment at work, the importance of self-awareness in leading and how you can utilise your skills to make remarkable decisions for you, your team and your organisation. Brush up on your skills and create an impact today!
  • Working Smarter: Using Technology to Your Advantage

    $199.00
    In this course, you’ll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered.
  • Working with the Media: Creating a Positive Working Relationship

    $199.00
    You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, you’re going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one.
  • Workplace Ergonomics: Injury Prevention Through Ergonomics

    $199.00
    Level 2 | Duration: 4 Hours In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered.
  • Workplace Harassment: What It Is and What to Do About It

    $199.00
    Level 2 | Duration: 4 Hours After completing this course, you will be able to identify acceptable and unacceptable behavior in the workplace, apply the benefits of harassment training, define the various types of harassment, assist in the creation of a harassment policy, understand ways to prevent and protect yourself from harassment, know what to do if you are the target of harassment or are accused of harassment, understand the complaint process, and how to help your workplace adjust after a harassment incident.
  • Workplace Health and Safety: The Supervisor’s Role and Responsibilities

    $199.00
    Level 1 | Duration: 2 Hours At the end of this course you will understand the employer's and supervisor's responsibilities for workplace health and safety and you will also learn about, and understand, the three rights of workers. You will learn about Health and Safety Committees, employee orientation checklists, health and safety training for employees, and the importance of communicating health and safety information.
  • Workplace Violence: How to Manage Anger and Violence in the Workplace

    $199.00
    Level 2 | Duration: 5 Hours In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe.
  • Writing a Business Plan

    $199.00
    In this course, you will learn the essential steps for creating a business plan, including creating a first draft; identifying the audience; gathering information; researching; describing product plans; and marketing, sales, and accounting terms.
  • Writing for the Web

    $199.00
    This course will teach you how to design and structure web writing, create eye-catching headlines, develop user-friendly websites, add audio and video to your writing, and leverage search engine optimization to get noticed.
  • Writing Reports and Proposals

    $199.00
    Level 2 | Duration: 3 Hours In this course you will learn about the four stages of report writing: investigating, planning, writing, and revising. You'll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material.