• Dealing With Difficult People

    $199.00
    Level 1 | Duration: 3 Hours Learn how your attitude and behaviour affect others and how you can find and utilise existing techniques when dealing with difficult conversations and tricky people. In this course, you will be familiar with some strategies for managing and dealing with anger and will learn how to develop coping tactics that can help you and your people have a more harmonious workflow.
  • Supervisors and Managers Bundle

    $3,400.00
    Managing people effectively is a powerful skill that empowers individuals and builds powerful teams. The course bundle includes core competencies for hiring, training, managing and optimising human capital. We also include specific competencies for managing difficult conversations.