902067

Balanced Scorecard Basics

$199.00

Level 2 | Duration: 2 Hours

You will begin this course by learning what the balanced scorecard is and what types of organisations it is most useful for. Then, you will review some sample scorecards, strategy maps, and tactical action plans. You will also learn how to develop your organisation’s mission, vision, and values (which form the basis for the balanced scorecard); a project vision statement; plans to implement the scorecard; and balanced scorecard teams.

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Over the past several decades, organisations have come to realise that success cannot only be measured in dollars and cents. Intangible assets (like a company’s reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a company’s wealth.

It only makes sense, then, that we need a new tool to help us measure this expanded definition of success. Enter the balanced scorecard! This tool and its related components will help your organisation identify, document, plan, and execute a balanced strategic mission. It will also help your organisation evaluate and revise its strategic execution.

This course will introduce you to the basics of the balanced scorecard and help you determine if this powerful tool is a good fit for your organisation.

Learning Objectives

  • Define what the balanced scorecard is.
  • Identify the benefits of the scorecard.
  • Describe the common balanced scorecard pitfalls and how to avoid them.
  • Determine if the balanced scorecard is right for your organisation.
  • Describe the key elements of the balanced scorecard process.
  • Identify a strategy map, tactical action plan, and balanced scorecard.
  • Create a vision statement for the balanced scorecard.
  • Understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process.
  • Identify the components of supporting balanced scorecard plans.
  • Understand what processes you will need to support the balanced scorecard.
  • Identify the members of different balanced scorecard teams.
Session Outline

1. Course Overview
2. Understanding the Balanced Scorecard
3. The Ingredients for Success
4. Overview of the Balanced Scorecard Process
5. Creating a Project Vision Statement
6. Understanding Organisational Mission, Vision, and Values
7. Plans and Processes to Build
8. Building Balanced Scorecard Teams
9. Personal Action Plan
10. Recommended Reading List
11. Post-Course Assessment

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