901374

Body Language: Reading Body Language as a Sales Tool

$199.00

Level 1 | Duration: 4 Hours

In this course, you will learn how to interpret personal space, gestures, facial expressions, body movements, and posture. You’ll also learn how to send the right message with body language, dress, and personal interactions.

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Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you?

Learning Objectives

  • Apply your knowledge of body language to improve communication.
  • Understand the impact of space in a conversation.
  • Understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture.
  • Use mirroring and matching techniques to build rapport.
  • Shake hands with confidence.
  • Dress for success.
Session Outline

1. Course Overview
2. Body Language
3. Give Me Some Space
4. What’s Your Face Saying?
5. What’s Your Body Saying?
6. Pre-Assignment Review
7. Mirroring and Leading
8. Monitoring Your Posture
9. Dressing Up
10. Shaking Hands
11. How Are You Doing?
12. Personal Action Plan
13. Recommended Reading List
14. Post-Course Assessment

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