901982

Business Ethics for the Office

$199.00

Level 1 | Duration: 3 Hours

In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlberg’s six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes.

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What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.

This course will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We will also look at the tools you can use when you are faced with an ethical decision. And, we will look at techniques you can use so you do not get stuck in an ethical quandary. Best of all, we will look at a lot of case studies so that you can practice making decisions in a safe environment.

Learning Objectives

  • Understand the difference between ethics and morals.
  • Understand the value of ethics.
  • Identify your values and moral principles.
  • Be familiar with philosophical approaches to ethical decisions.
  • Identify ways to improve ethics in your office.
  • Know what it is required to start developing an office code of ethics.
  • Know ways to avoid ethical dilemmas.
  • Have tools to help you make better decisions.
  • Be familiar with common ethical dilemmas.
Session Outline

1. Course Overview
2. What are Ethics?
3. Taking Your Moral Temperature, Part One
4. Why Bother with Ethics?
5. Kohlberg’s Six Stages
6. Some Objective Ways of Looking at the World
7. What Does Ethical Mean?
8. Avoiding Ethical Dilemmas
9. Pitfalls and Excuses
10. Developing an Office Code of Ethics
11. Ethical Issues for Business
12. Basic Decision-Making Tools
13. Ethical Decision-Making Tools
14. Dilemmas with Company Policy
15. Dilemmas with Co-Workers
16. Dilemmas with Clients
17. Dilemmas and Supervisors
18. What to Do When You Make a Mistake
19. Taking Your Moral Temperature, Part Two
20. Personal Action Plan
21. Recommended Reading List
22. Post-Course Assessment

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