901367

Coaching and Mentoring

$199.00

Level 1 | Duration: 2 Hours

Learn the difference between coaching and mentoring and how you can use these skills to help improve the overall performance of your team. This course delves into the key aspects of coaching and mentoring as well as the other supporting factors that make an effective coach and mentor, such as goal setting, communication, feedback techniques and adult learning principles. At the end of this course, you will learn about how to develop coaching and mentoring skills that help improve individual performance, recognise their strengths, and when these skills may or may not be critical for your team.

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Coaching and mentoring are two sides of the same coin. While coaching is based on partnership and providing both support and challenges to your people, mentoring is all about guiding them in the right direction based on your own experience and expertise. In this course, you will learn about how to develop coaching and mentoring skills that help improve individual performance, recognise their strengths, and when these skills may or may not be critical for your team.

Learning Objectives:

  •   Understand how coaching can be used to develop your team
  • Develop the coaching and mentoring skills that help improve individual performance
  • Demonstrate the behaviours and practices of an effective coach
  • Recognize employees’ strengths and give them the feedback they need to succeed
  • Identify employee problems and ways you can help to correct them
Session Outline

1. Course Overview
2. Defining Coaching and Mentoring
3. Coaching Assessment Review
4. Interpersonal Communication Skills
5. Critical Coaching Skills
6. Setting Goals with SPIRIT
7. Learning Styles and Principles
8. The Benefits/ Consequences Matrix
9. Skills Involved in Coaching
10. The Coaching Model
11. Giving Effective Feedback
12. Coaching Problems and Solutions
13. Personal Action Plan
14. Recommended Reading List
15. Post-Course Assessment

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