896839

Conducting Effective Performance Reviews

$199.00

Level 2 | Duration: 6 Hours

This in-depth course will cover the entire performance management process, various types of performance reviews, goal setting, feedback strategies, coaching tips, techniques for handling performance problems, and ways to maintain performance.

Available!

Return to Store

Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.”

Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects of meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.

Learning Objectives

  • Recognise the importance of having a performance review process for employees.
  • Understand how to work with employees to set performance standards and goals.
  • Develop skills in observing, giving feedback, listening, and asking questions.
  • Identify an effective interview process and have the opportunity to practice the process in a supportive atmosphere.
  • Make the performance review legally defensible.
Session Outline

1. Course Overview
2. Performance Appraisals Done Well
3. Errors We Make
4. Types of Performance Reviews
5. The Performance Management Process
6. Goals with SPIRIT
7. The Performance Management Cycle
8. Setting Standards
9. Creating a Performance Development Plan
10. Feedback and Communication
11. Listening Skills
12. Communication Strategies
13. Giving Feedback
14. Accepting Criticism
15. Planning the Interview
16. The Interview
17. Goal Setting Case Study
18. Providing Feedback
19. Coaching
20. Appraisal Preparation
21. The Interview
22. Maintaining Performance
23. Handling Performance Problems
24. The Part Where Someone Gets Fired
25. Pre-Assignment Review
26. Performance Management Checklists
27. Personal Action Plan
28. Recommended Reading List
29. Post-Course Assessment

Reviews

There are no reviews yet.

Be the first to review “Conducting Effective Performance Reviews”

Your email address will not be published. Required fields are marked *