902433

Leadership Skills for Supervisors

$199.00

Level 2 | Duration: 4 Hours

Ensure that your leaders are leading! Learn how to prioritise, manage and plan your time and your team schedule, develop different techniques when dealing with people, and use any situation as a method to problem-solving among other things. This course is all about helping you lead your people in the best possible way!

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Leadership is a critical skill in any organisation. However, it’s not a skill that one can easily acquire. While it may be a common word in today’s business lingo, it is vital to understand that a leader is different to a supervisor. Leadership is all about understanding your people, putting them first, applying their talents and aptitudes to their tasks, and learning when to adjust your communication to suit them. It takes a lot of trial and error to become an effective leader. However, there are some fundamental aspects that you can get started with.

In this course, you will learn to effectively manage and prioritise your schedule and your team schedule, and develop a primary leadership style that you can adapt to any situation. Finally, you will learn to apply different communication techniques and explore ways in using difficult situations to your advantage.

Learning Objectives:

  • Learn ways to prioritise, plan, and manage your time.
  • Identify your primary leadership style.
  • Develop some flexibility to use other leadership styles.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.
Session Outline

1. Course Overview
2. Pre-Assignment Review
3. What’s Your Type? How About Mine
4. Introversion/Extroversion
5. Understanding Leadership
6. Manage Your Time and Your Energy
7. The Commitment Curve
8. Employee Development Models
9. Dealing with Conflict and Difficult Issues
10. What Successful Leaders Do
11. Personal Action Plan
12. Recommended Reading List
13. Post-Course Assessment

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