902078

The Professional Supervisor

$199.00

Level 2 | Duration: 6 Hours

In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adair’s action-centered leadership model, Paul Hersey and Ken Blanchard’s Situational Leadership model, and Velsoft’s signature leadership assessment.

Available!

Return to Store

With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new roles. Learning how to supervise your new employees on a trial and error basis can lead to discouragement.

This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!

Learning Objectives

  • Clarify the scope and nature of a supervisory position.
  • Learn some ways to deal with the challenges of the role.
  • Recognise the responsibilities you have as a supervisor, to yourself, your team, and your organization.
  • Learn key techniques to help you plan and prioritise effectively.
  • Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
  • Develop strategies for motivating your team, giving feedback, and resolving conflict.
Session Outline

1. Course Overview
2. Adjusting to Your Role
3. A Supervisor’s Responsibilities
4. Action-Centered Leadership
5. Making Plans
6. Setting Goals
7. Defining Leadership
8. The Situational Leadership Model
9. What’s Your Type? How About Mine?
10. Team Building Tips
11. Developing a High-Performing Team
12. Communication Skills
13. Motivating Employees
14. Orientation and Onboarding
15. Training Tips and Tricks
16. Providing Feedback
17. Doing Delegation Right
18. Dealing with Conflict
19. Managing Disciplinary Issues
20. Personal Action Plan
21. Recommended Reading List
22. Post-Course Assessment

Reviews

There are no reviews yet.

Be the first to review “The Professional Supervisor”

Your email address will not be published. Required fields are marked *