901987

Workplace Harassment: What It Is and What to Do About It

$199.00

Level 2 | Duration: 4 Hours

After completing this course, you will be able to identify acceptable and unacceptable behavior in the workplace, apply the benefits of harassment training, define the various types of harassment, assist in the creation of a harassment policy, understand ways to prevent and protect yourself from harassment, know what to do if you are the target of harassment or are accused of harassment, understand the complaint process, and how to help your workplace adjust after a harassment incident.

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Between 2010 and 2015, employers paid out $698.7 million to employees alleging harassment (through the U.S. Employment Equity Opportunity Commission’s administrative enforcement prelitigation process). But financial repercussions are not the only reason why workplaces need to be proactive when it comes to preventing harassment. This type of behaviour has harmful effects on the victims such as health and self-esteem problems, as well as negative impacts on the workplaces where it occurs, including decreased productivity and increased absenteeism. But how do you prevent harassment from occurring? What sorts of policies should be in place? What should managers do to protect their employees? And if a complaint is filed, what will we do? All of these questions (and more!) will be answered in this two-day workshop.

Learning Objectives

  • Explain what is acceptable behaviour in the workplace and what is not and why.
  • Apply the benefits of harassment training.
  • Define the various types of harassment including sexual harassment.
  • Assist in creating a harassment policy.
  • State some ways to prevent harassment and understand what role you can play.
  • Demonstrate some ways to protect yourself from harassment.
  • Know what to do if you are harassed or accused of harassment.
  • Understand the complaint process, from the complaint to the reply, to mediation or investigation, to a solution.
  • Identify situations where mediation is appropriate, and understand how mediation works in those situations.
  • Describe appropriate solutions for a harassment incident.
  • Know what to do if a complaint is false.
  • Help your workplace return to normal after a harassment incident.
Session Outline

1. Course Overview
2. Defining Harassment
3. Defining Sexual Harassment
4. The Purpose of Training
5. Creating a Harassment Policy
6. Other Prevention Strategies
7. Nipping it in the Bud
8. Protecting Yourself
9. What If It Happens to Me?
10. What If It Is Happening to Someone Else?
11. Someone Has Filed a Complaint Against Me!
12. Addressing a Complaint
13. Handling False Complaints
14. Mediation
15. Investigating a Complaint
16. Making the Decision
17. Creating Solutions
18. After It Is Over
19. Skill Application
20. Personal Action Plan
21. Recommended Reading List
22. Post-Course Assessment

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