Workplace Violence: How to Manage Anger and Violence in the Workplace
$199.00
Level 2 | Duration: 5 Hours
In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe.
Available!
Return to StoreViolence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive course includes everything a workplace leader needs to get started.
Learning Objectives
- Describe what workplace violence is.
- Identify some warning signs of violence.
- Apply the cycle of anger.
- Understand Albert Bandura’s behaviour wheel and how it applies to anger.
- Develop a seven-step process for managing your anger and other’s anger.
- Apply better communication and problem-solving, which will reduce frustration and anger.
- Develop some other ways of managing anger, including coping thoughts and relaxation techniques.
- Use the nine components of an organisational approach to managing anger, including risk assessment processes.
- Respond if a violent incident occurs in the workplace on both an individual and organisational level.
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