Communication Strategies
$199.00
Level 1 | Duration: 3 Hours
This course will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.
Available!
Return to StoreCreating positive relationships takes work, but like any skill, we can learn how to build these relationships by considering useful techniques and then making a decision to apply them. While we often think of communication as a coding and decoding process, we can also consider how communication is also a process of constructing meaning out of messages.
This course is designed to create and maintain healthy, effective communication between co-workers, as well as within your personal relationships.
Learning Objectives
- Identify common communication problems that may be holding you back.
- Develop skills to ask questions that give you information you need.
- Learn what your non-verbal messages are telling others.
- Develop skills to listen actively and empathetically to others.
- Enhance your ability to handle difficult situations.
- Deal with situations assertively.
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