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10-Minute Presentations
$199.00Level 1 | Duration: 2 Hours At the end of this workshop, you will be able to know and use essentials of a good presentation, choose platforms that enhance your message and reach, set goals and timelines for your presentation, create engaging narrative from outline through final draft, edit and polish your presentation, offer and receive peer review and, develop best practices for future presentations. -
Accounting Skills for New Supervisors
$199.00Level 3 | Duration: 4 Hours In this course, you will learn the basics of accounting, including financial terms, generally accepted accounting principles, the accounting cycle, key financial reports, financial analysis tools, and budgeting. -
Active Listening
$199.00Level 1 | Duration: 2 Hours In this course, you will learn what active listening is and what qualities active listeners have. You'll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. -
Advanced Project Management
$199.00Level 2 | Duration: 4 Hours In this course, you will focus on two areas of advanced project management. The first area is advanced project management techniques, such as communication plans and status meetings. The second area is general management skills, such as building a winning team and rewarding team members. -
Advanced Skills for the Practical Trainer
$199.00To begin, you will explore the trainerâs role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered. -
Advanced Writing Skills
$199.00Level 1 | Duration: 2 Hours After you complete this course, you will be able to make your writing clear, complete, concise, and correct, improve sentence construction and paragraph development, deal with specific business requests, create effective business cases, proposals, and reports, and thoroughly document sources that you use in your writing. -
An Environmental Audit Primer
$199.00Level 2 | Duration: 3 Hours This course will give you the tools to conduct an internal environmental audit at your workplace. You will learn of the different types of audits and about auditors and the basic steps of an audit. This course will also teach you the essential aspects of an audit checklist and how to develop a checklist based on Environmental Management System procedures. You will also explore noncompliance, corrective actions and an audit closing meeting. -
Anger Management: Understanding Anger
$199.00Level 1 | Duration: 3 Hours This course will help you identify how anger is affecting you. You will also learn about the anger process, trigger thoughts, behavior types, and coping strategies. -
Appreciative Inquiry
$199.00In this course you will learn about the appreciative inquiry process. To begin, you'll explore its fundamental principles and the 4-D model. You'll also get a hands-on look at the appreciative inquiry interview guide and start considering how this powerful tool could make a difference in your organization. -
Balanced Scorecard Basics
$199.00Level 2 | Duration: 2 Hours You will begin this course by learning what the balanced scorecard is and what types of organisations it is most useful for. Then, you will review some sample scorecards, strategy maps, and tactical action plans. You will also learn how to develop your organisation's mission, vision, and values (which form the basis for the balanced scorecard); a project vision statement; plans to implement the scorecard; and balanced scorecard teams. -
Basic Business Management: Boot Camp for Business Owners
$199.00This course will give you all the skills that you need as a new business owner. Youâll learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. Youâll also learn the basics of leadership and tips for taking your business to the next level. -
Becoming a Better Learner
$199.00Level 1 | Duration: 2 Hours After you complete this course, you will be able to understand what it means to learn and become a life-long learner, know what a mindset for learning looks like and how to adopt one, set realistic goals, understand what your network is and why expanding it is important, know how to ask questions and why that is important, become accountable for your goals and take responsibility, and know how to accelerate your learning. -
Becoming a Progressive Employer: Setting Trends Instead of Following Them
$199.00Level 1 | Duration: 2 Hours This course aims to help you understand the meaning of being a progressive business so that you can take the time to examine its concept thoroughly. It shows you the process involved in dissecting the status quo, including developing or enhancing a progressive mindset and innovative thinking. The final part of this course focuses on understanding the importance of a succession plan to a progressive organisation. -
Becoming Management Material
$199.00Level 2 | Duration: 6 Hours After you complete this course, you will be able to define your role as a manager and identify how that role differs from other roles you have had, understand the management challenge and the new functions of management discover how you can prepare for and embrace the forces of change, identify ways to get you and your workspace organized and get a jump on the next crisis, identify your leadership profile and explore ways to use this knowledge to improve your success as a manager, enhance your ability to communicate with others in meetings and through presentations, and create an action plan for managing your career success. -
Being a Team Player
$199.00Level 1 | Duration: 2 Hours Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies. -
Beyond Workplace Politics: Using Social and Emotional Competencies
$199.00Level 1 | Duration: 2 Hours Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy. -
Body Language: Reading Body Language as a Sales Tool
$199.00Level 1 | Duration: 4 Hours In this course, you will learn how to interpret personal space, gestures, facial expressions, body movements, and posture. You'll also learn how to send the right message with body language, dress, and personal interactions. -
Branding: Creating and Managing Your Corporate Brand
$199.00This course will get you started on the road to creating a perfect brand. Youâll learn how to develop a visual identity from start to finish, the basics of graphic design, and how to keep your brand energized and alive. -
Budgets and Managing Money
$199.00Level 3 | Duration: 4 Hours To start this course, you will review the fundamentals of finance (including basic terms, generally accepted accounting principles, and financial roles in an organization). Then, you will learn about different types of budgets and a six-step budgeting process. You will also learn how to monitor budgets, perform basic ratio analysis, and compare investment opportunities. -
Building a Consulting Business
$199.00This course will guide you along your journey to starting your own consulting business. It will take a look at important components such as business plans and marketing plans while touching on networking and important documents you need to consider. -
Building an Online Business
$199.00This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur. -
Building Better Teams
$199.00Level 1 | Duration: 3 Hours After you complete this course, you will be able to understand the value of working as a team, develop team norms, ground rules, and team contracts, identify your team player style and how it can be used effectively with your own team, build team trust, identify the stages of team development and how to help a team move through them, recognize the critical role communication skills will play in building and maintaining a team atmosphere, and identify ways that team members can be involved and grow in a team setting. -
Building Relationships for Success in Sales
$199.00Level 1 | Duration: 3 Hours This course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network. -
Building Your Self Esteem and Assertiveness Skills
$199.00Level 1 | Duration: 2 Hours In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves. -
Bullying in the Workplace
$199.00Level 1 | Duration: 4 Hours Bullying is also known as the silent epidemic. Several employees have experienced or witnessed bullying. However, policies and laws dealing with it are far less prevalent because bullying can be hard to identify and address. What exactly is bullying, and what does it look like? How can we discourage it in the workplace? What can we do to protect our staff and our co-workers? These are just some of the questions addressed in this course. -
Business Ethics for the Office
$199.00Level 1 | Duration: 3 Hours In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlberg's six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes. -
Business Etiquette: Gaining That Extra Edge
$199.00Level 1 | Duration: 2 Hours In this course, you'll learn all about business etiquette and how you can use this skill to present yourself in a business setup. It contains tips for meeting new people, identifying a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting an excellent first impression. It also tackles dressing up for success, dining with confidence and presenting yourself well on the phone and via e-mail. -
Business Process Management
$199.00Level 3 | Duration: 12 Hours After taking this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean and Six Sigma are also covered. -
Business Succession Planning: Developing and Maintaining a Succession Plan
$199.00Level 2 | Duration: 4 Hours This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results. -
Business Writing Bundle
$800.00Business writing is a critical skill to develop in any organisation. It aims to elicit the ideal business response from its audience. In this course bundle, you will learn about the core fundamentals of business writing and how it can help you propel your career or your business towards the results you want. -
Business Writing That Works
$199.00Level 2 | Duration: 10 Hours This course will teach you the four C's of writing: clear, concise, complete, and correct. You will also learn some of the fundamentals of good writing, including word agreement, active and passive voice, sentence construction, punctuation, and spelling. Finally, you will have a chance to apply these skills to real-life situations, such as writing e-mails, memos, and letters. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$199.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying âno,â giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Cannabis and the Workplace
$199.00Level 1 | Duration: 2 Hours In this course, you are going to learn about cannabis, its effects on the individual, and the potential impact in the workplace. You will consider medical cannabis, the rights and obligations of employees and employers, and the intervention process as you deal proactively by having a comprehensive drug and alcohol policy. -
Career Development Bundle
$4,200.00Don’t let your career unfold by accident. High performing employees treat career development as a job all by itself, identifying gaps in skills and competencies, then positioning themselves for the next promotion. This course bundle is designed specifically for aspiring high-flyers. -
Coaching and Mentoring
$199.00Level 1 | Duration: 2 Hours Learn the difference between coaching and mentoring and how you can use these skills to help improve the overall performance of your team. This course delves into the key aspects of coaching and mentoring as well as the other supporting factors that make an effective coach and mentor, such as goal setting, communication, feedback techniques and adult learning principles. At the end of this course, you will learn about how to develop coaching and mentoring skills that help improve individual performance, recognise their strengths, and when these skills may or may not be critical for your team. -
Code of Conduct: Setting the Tone for Your Workplace
$199.00Level 1 | Duration: 2 Hours Over the duration of this course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it. -
Collaboration
$199.00Level 1 | Duration: 2 Hours After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork. -
Communication Strategies
$199.00Level 1 | Duration: 3 Hours This course will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness. -
Communications for Small Business Owners
$199.00If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components. -
Conducting Accurate Internet Research
$199.00This course is going to provide you with the skills you will need to get the most of an Internet search. You will learn where to look for information, how to find it, and the types of information that you can, and cannot, find online. It looks at the surface web and then takes you further in your searching skills to the deep web. -
Conducting Effective Performance Reviews
$199.00Level 2 | Duration: 6 Hours This in-depth course will cover the entire performance management process, various types of performance reviews, goal setting, feedback strategies, coaching tips, techniques for handling performance problems, and ways to maintain performance. -
Conference and Event Management
$199.00In this course, you will learn all the essentials of event planning, including setting objectives, budgeting, using committees, advertising, choosing a venue, selecting a menu, developing takeaway items, gathering feedback for the plan, hosting the event, and evaluating how it all went. -
Conflict Resolution: Getting Along In The Workplace
$199.00Level 1 | Duration: 8 Hours In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language. -
Conquering Your Fear of Speaking in Public
$199.00Level 1 | Duration: 2 Hours To begin this course, you'll review some of the basics of communication. Then, you'l learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you'll learn how to handle specific scenarios, like meetings and sticky social situations. -
Continuous Improvement with Lean
$199.00Level 2 | Duration: 2 Hours In this course, you will learn about developing continuous improvement strategies in the workplace using Lean methodology. The course focuses on the Identify, Plan, Execute, Review cycle, and wraps up with an in-depth case study to help you practice what you have learned. -
Conversational Leadership
$199.00In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace. -
Creating a Dynamite Job Portfolio
$199.00In this course, youâll learn about the different aspects of your job package, including your resume, cover letter, and job portfolio. Youâll also receive a plan that will get you to a job in 60 days, techniques for writing thank-you notes, and tips for choosing your references. -
Creating a Positive Work Environment
$199.00Level 1 | Duration: 3 Hours Learn how to recognise a positive work environment and understand the key elements that are needed to create one. Discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way, you will understand the importance of effective workplace relationships in creating and maintaining a positive environment at work. Finally, you will learn more about your strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict.
