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896847

Hiring for Success: Behavioral Interviewing Techniques

$199.00

896847 , , , , , , , , , , , , ,

Level 1 | Duration: 5 Hours

This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them.

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Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This course will give you the skills and tools to hire successful candidates.

Learning Objectives

  • Recognise the costs incurred by an organisation when a wrong hiring decision is made.
  • Develop a fair and consistent interviewing process for selecting employees.
  • Prepare better job advertisements and use a variety of markets.
  • Be able to develop a job analysis and position profile.
  • Use traditional, behavioural, achievement oriented, holistic, and situational (critical incident technique) interview questions.
  • Enhance communication skills that are essential for a skilled recruiter.
  • Effectively interview difficult applicants.
  • Check references more effectively.
  • Understand the basic employment and human rights laws that can affect the hiring process.
Session Outline

1. Course Overview
2. History of the Interviewing Process
3. The Recruitment and Selection Process
4. Factors in the Hiring Process
5. Cost Analysis
6. Job Analysis and Position Profiles
7. Determining the Skills You Need
8. Finding Candidates
9. Advertising Guidelines
10. Screening Resumes
11. Performance Assessments
12. Problems Recruiters Face
13. Interviewing Barriers
14. Non-Verbal Communication
15. Types of Questions
16. Case Study
17. Traditional vs Behavioural Interviews
18. Other Types of Questions
19. The Critical Incident Technique
20. Listening for Answers
21. Difficult Applicants
22. Interview Preparation and Format
23. Other Interview Techniques
24. Scoring Responses
25. Checking References
26. Human Rights
27. Skill Application
28. Pre-Assignment Review
29. Personal Action Plan
30. Recommended Reading List
31. Post-Course Assessment

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