901312

Process Improvement with Gap Analysis

$199.00

Level 1 | Duration: 2 Hours

You will learn how to embrace Process Improvement with Gap Analysis during this course which provides you with the knowledge of what gap analysis is, examples, templates, and the guidance to implement an analysis in your situation.

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Charles Kettering, an inventor for General Motors, once said, “A problem well-stated is half-solved.” The gap analysis tool can help you define problems and identify areas for process improvement in clear, specific, achievable terms. It can also help you define where you want to go and how you are going to get there.

This course will give you the skills that you need to perform an effective gap analysis that will solve problems, improve processes, and take your project, department, or organisation to the next level.

Learning Objectives

  • Define the term “gap analysis”.
  • Identify different types of gap analyses.
  • Perform all stages of the gap analysis process.
  • Create a gap analysis report.
Session Outline

1. Course Overview
2. What is Gap Analysis?
3. Where Gaps Occur?
4. The Gap Analysis Process
5. Supporting Tools
6. Creating a Gap Analysis Report
7. Test Driving
8. Personal Action Plan
9. Recommended Reading List
10. Post-Course Assessment

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