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Developing Your Training Program
$199.00You will start this course by considering what training is, when it is necessary, and what other options are out there. Then, you will learn the ICE method for identifying needs, a seven-step model for instructional design, and tips for building an engaging program. Next, you will walk through the steps of program design, including setting learning objectives, identifying evaluation strategies, choosing learning methodologies, finding content, creating energizers, using assessment tools, developing supporting materials, and testing the program. You will also receive tips on creating a proposal for a training program and building rapport with company sponsors. -
The Practical Trainer
$199.00In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolbâs experiential learning cycle, and learning styles. Youâll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants. -
Women and Leadership: Owning Your Strengths and Skills
$199.00Level 1 | Duration: 3 Hours Learn how to be an effective and proactive leader and understand the barriers you may face as a woman in power. In this course, you will learn about the different ways you can use your unique perspective in creating a competitive market whilst promoting a collaborative environment at work, the importance of self-awareness in leading and how you can utilise your skills to make remarkable decisions for you, your team and your organisation. Brush up on your skills and create an impact today! -
Advanced Project Management
$199.00Level 2 | Duration: 4 Hours In this course, you will focus on two areas of advanced project management. The first area is advanced project management techniques, such as communication plans and status meetings. The second area is general management skills, such as building a winning team and rewarding team members. -
Critical Thinking
$199.00In this course, youâll learn what critical thinking is all about, what characteristics a critical thinker has, and what skills you may want to work on. Then, youâll work your way through a seven-step critical thinking model. Supporting skills, such as asking good questions, applying common sense, and thinking creatively, are also covered. -
Identifying and Combatting Fake News
$199.00After you complete this course you will be able to: define âfake newsâ, recognize the difference between âfake newsâ and objective reporting, understand the impacts of âfake newsâ on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within âfake newsâ , and create your own âfake newsâ action plan. -
Problem Solving and Decision Making
$199.00Level 1 | Duration: 4 Hours In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions. -
Making Your Business Better
$199.00This course demonstrates how various factors work together to ensure a company flourishes. Students will be guided through positioning and pricing, marketing, selling, negotiating, responding to RFQs, project management, team building, productivity, and strategic planning. Other courses that may be of interest to the student are Building Your Self Esteem and Assertiveness Skills, Business Leadership, Business Ethics in the Office, Creating a Positive Work Environment, and Getting Stuff Done - Personal Development Boot Camp. -
Kickstarting Your Business with Crowdsourcing
$199.00This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your businessâ growth. -
Creating a Workplace Wellness Program
$199.00Level 1 | Duration: 4 Hours To begin this course, you will consider the benefits of workplace wellness programs. Then, you will learn how to create a wellness committee, outline a wellness program, gather support for it, perform appropriate research (including a needs analysis), design an appropriate package, and get buy-in for it. You will also learn how to implement the wellness program, evaluate how it is doing, and present the results in a tangible manner. -
Microsoft Excel 365: Part 1: Formatting a Worksheet
$199.00Level 1 | Duration: 1 Hour In this course you will learn how to format text and cells, align cell contents, use Find & Select tools, and apply conditional formatting. -
Knowledge Management
$199.00Level 2 | Duration: 4 Hours In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams' KM Process Framework, Gamble and Blackwell's knowledge management matrix, Botha's process model, and Nonaka and Takeuchi's spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$199.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying âno,â giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Successfully Managing Change
$199.00Level 1 | Duration: 2 Hours This course covers how to manage and cope with change and how to help those around you, too. Topics explored include understanding, accepting and reacting to change; and strategies for assisting with change to be accepted and implemented in the workplace. -
Building a Consulting Business
$199.00This course will guide you along your journey to starting your own consulting business. It will take a look at important components such as business plans and marketing plans while touching on networking and important documents you need to consider. -
Purchasing and Procurement Basics
$199.00Level 2 | Duration: 6 Hours In this course, you will learn the basics of purchasing and procurement. You'll receive an introduction to the supply chain, the purchasing cycle, and basic purchasing tools. You'll also learn about the competitive bidding process, how to manage supplier performance, risk management techniques, and ways to build relationships. -
Writing for the Web
$199.00This course will teach you how to design and structure web writing, create eye-catching headlines, develop user-friendly websites, add audio and video to your writing, and leverage search engine optimization to get noticed. -
Using Activities to Make Training Fun
$199.00In this course, you will explore different types of games, including icebreakers, energizers, simulations, and case studies. You will also learn how to get buy-in, deal with reluctant participants, troubleshoot games, and create your own games. To top things off, we will give you four activities that you can customize and re-use in your own training sessions. -
Microsoft Office 365: Part 1. Communicating with Colleagues
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to use Yammer and Microsoft Teams to communicate with your colleagues. -
Microsoft Office 365: Part 1. Using Skype for Business 2016
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to make calls using Skype for Business. -
Intermediate Project Management
$199.00In this course, you will focus on the last three stages of the project life cycle: planning, execution, and termination. This includes identifying tasks and resources; using scheduling techniques like the work breakdown structure, Gantt charts, and network diagrams; preparing a budget; executing a project; and controlling changes. -
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Training with Visual Storytelling
$199.00In this course, you will learn how to use storytelling to engage the hearts and minds of your audience. Weâll cover the essential elements of a successful story as well as a variety of storyboarding and graphic design tools. After you complete this course, youâll be ready to create engaging, compelling training sessions that inspire your students. -
Microsoft Word 365: Part 2: Customizing Formats Using Styles and Themes
$199.00Level 1 | Duration: 2 Hours After taking this course you will be able to create and modify styles for texts, lists and tables. You will also be able to customise and apply document themes to suit your needs. -
Prospecting for Leads Like a Pro
$199.00This course will teach you how to identify your target market, use a prospect dashboard, and set goals. You will also learn how to find prospects through networking, trade shows, lost accounts, and cold calls. -
Introduction to Neuro Linguistic Programming
$199.00This introductory course will teach the basics of neuro linguistic programming (NLP). Youâll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language. -
Microsoft PowerPoint 365: Part 1: Working with SmartArt
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to create, modify and format SmartArt. -
Microsoft PowerPoint 365 Part 2: Using Additional Features
$199.00Level 1 | Duration: 1 Hour In this course you will learn how to review a presentation, insert links and online video and view a presentation. -
GDPR Readiness: Creating a Data Privacy Plan
$199.00Level 2 | Duration: 2 Hours After completing this course, you should be able to explain what a data privacy plan will include, know the important terminology and legislation regarding data privacy, map the flow of data in an organization visually, understand and write an information request procedure, develop an internal data handling procedure, understand and write a data security policy, understand and write a personal data protection policy, adapt your current client privacy policy, develop a data breach procedure, decide on training solutions for data privacy, know the other necessary pieces of the data privacy plan and help your organization write, implement, and review a data privacy plan. -
Effective Planning and Scheduling
$199.00This course will teach you how to use a variety of planning and scheduling tools, including the work breakdown structure, network diagrams, program evaluation and review technique (PERT), and Gantt charts. You will also learn how to properly estimate time, schedule resources, identify task dependencies, manage risks, communicate your schedule, and keep the schedule updated. -
Survival Skills for the New Trainer
$199.00In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, youâll review a list of doâs and donâts and consider your next steps. -
Conquering Your Fear of Speaking in Public
$199.00Level 1 | Duration: 2 Hours To begin this course, you'll review some of the basics of communication. Then, you'l learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you'll learn how to handle specific scenarios, like meetings and sticky social situations. -
Developing a Safety Procedures Manual
$199.00Level 2 | Duration: 2 Hours This course will help you craft a usable manual for your workplace, or for whatever situation you require one. You will learn about safety procedures and safety procedures templates. Also, this course introduces you to how to organize the steps in a procedure and construct a flowchart. Brainstorming allows you to gather information and you will also look at guidelines for writing procedures and learn about communication aids. -
Microsoft PowerPoint 365: Part 1: Getting Started
$199.00Level 1 | Duration: 1 Hour Get started with Powerpoint 365 and learn how to create, edit and view presentations. -
Goal Setting
$199.00Level 1 | Duration: 2 Hours In this course, you will create your personal vision, identify your values, and make a bucket list. From there, you'll create goals with SPIRIT, set up support systems, learn how to deal with setbacks, and identify ways to get started on your journey right now. -
Communications for Small Business Owners
$199.00If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components. -
Becoming a Better Learner
$199.00Level 1 | Duration: 2 Hours After you complete this course, you will be able to understand what it means to learn and become a life-long learner, know what a mindset for learning looks like and how to adopt one, set realistic goals, understand what your network is and why expanding it is important, know how to ask questions and why that is important, become accountable for your goals and take responsibility, and know how to accelerate your learning. -
Microsoft Office 365 Part 2: File Storage and Collaboration with OneDrive for Business
$199.00Level 1 | Duration: 2 Hours Learn to collaborate and store files with colleagues using OneDrive and Delve. -
Negotiating for Results
$199.00Level 1 | Duration: 6 Hours In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing. -
Inventory Management: The Nuts and Bolts
$199.00Level 1 | Duration: 4 Hours In this course, you will learn about all aspects of inventory management, including common terms, the inventory cycle, how to maintain inventory accuracy, and what some of the latest trends are. -
Writing Reports and Proposals
$199.00Level 2 | Duration: 3 Hours In this course you will learn about the four stages of report writing: investigating, planning, writing, and revising. You'll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material. -
Human Resources Training: HR for the Non-HR Manager
$199.00Level 1 | Duration: 8.5 Hours Understand your current responsibilities and learn how to prepare yourself for tasks you may have to undertake in the future. This course is all about helping you grasp the fundamental functions of human resource and using it to your advantage in helping your organisation and your team grow and work productively. Discuss current issues in the human resource field, the changing roles of supervisors and managers, and manage your people effectively - even without the HR background. -
Building Relationships for Success in Sales
$199.00Level 1 | Duration: 3 Hours This course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network. -
Public Speaking: Presentation Survival School
$199.00After you complete this course, you will be able to establish rapport with your audience, implement techniques to reduce nervousness and fear, understand your strengths as a presenter and how to appeal to different types of people, recognize how visual aids can create impact and attention, develop techniques to create a professional presence, learn some different ways to prepare and organize information, and prepare, practice, and deliver a short presentation. -
Creative Thinking and Innovation
$199.00In this course, you will identify ways to develop your creative side and build a creative environment. Youâll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing).