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Microsoft Word 365: Part 2: Using Images in a Document
$199.00Level 1 | Duration: 2 Hours After completing this course, you will be able to supplement your documents with images or videos. -
Microsoft Word 365: Part 2: Controlling Text Flow
$199.00Level 1 | Duration: 1 Hour In this course you will learn about controlling paragraph flow using section breaks, columns and text boxes. -
Hiring for Success: Behavioral Interviewing Techniques
$199.00Level 1 | Duration: 5 Hours This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them. -
Business Etiquette: Gaining That Extra Edge
$199.00Level 1 | Duration: 2 Hours In this course, you'll learn all about business etiquette and how you can use this skill to present yourself in a business setup. It contains tips for meeting new people, identifying a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting an excellent first impression. It also tackles dressing up for success, dining with confidence and presenting yourself well on the phone and via e-mail. -
Microsoft Office 365: Part 1. Communicating with Colleagues
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to use Yammer and Microsoft Teams to communicate with your colleagues. -
An Environmental Audit Primer
$199.00Level 2 | Duration: 3 Hours This course will give you the tools to conduct an internal environmental audit at your workplace. You will learn of the different types of audits and about auditors and the basic steps of an audit. This course will also teach you the essential aspects of an audit checklist and how to develop a checklist based on Environmental Management System procedures. You will also explore noncompliance, corrective actions and an audit closing meeting. -
Microsoft Access 365: Part 1: Query a Database
$199.00Level 3 | Duration: 1 Hour After completing this course, you will be able to use a query to sort and filter data and perform calculations. -
NLP Tools for Real Life
$199.00This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$199.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying âno,â giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Delegation: The Art Of Delegating Effectively
$199.00Level 1 | Duration: 2.5 Hours In this course, you will learn how to use delegation to your advantage. Understand effective techniques for giving instructions, give good feedback and monitor delegation results. Additionally, you will learn an eight-step delegation process that you can personalise to help you work more effectively and efficiently in any situation. Learn about this underrated skill today and start optimising your workflow at work! -
Process Improvement with Gap Analysis
$199.00Level 1 | Duration: 2 Hours You will learn how to embrace Process Improvement with Gap Analysis during this course which provides you with the knowledge of what gap analysis is, examples, templates, and the guidance to implement an analysis in your situation. -
Workplace Ergonomics: Injury Prevention Through Ergonomics
$199.00Level 2 | Duration: 4 Hours In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered. -
Employee Recognition: Appreciating Your Workforce
$199.00Level 1 | Duration: 2 Hours Here you are going to learn just what an employee recognition program is all about. You're going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office. -
Developing a Safety Procedures Manual
$199.00Level 2 | Duration: 2 Hours This course will help you craft a usable manual for your workplace, or for whatever situation you require one. You will learn about safety procedures and safety procedures templates. Also, this course introduces you to how to organize the steps in a procedure and construct a flowchart. Brainstorming allows you to gather information and you will also look at guidelines for writing procedures and learn about communication aids. -
Microsoft Word 365: Part 1: Adding Tables
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to insert, modify and format tables in a Word document. You will also learn to convert text to a table. -
Identifying and Combatting Fake News
$199.00After you complete this course you will be able to: define âfake newsâ, recognize the difference between âfake newsâ and objective reporting, understand the impacts of âfake newsâ on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within âfake newsâ , and create your own âfake newsâ action plan. -
Working with the Media: Creating a Positive Working Relationship
$199.00You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, youâre going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one. -
Being a Team Player
$199.00Level 1 | Duration: 2 Hours Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies. -
Building an Online Business
$199.00This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur. -
Microsoft PowerPoint 365: Part 1: Developing a PowerPoint Presentation
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to build a presentation, edit texts and objects, and format text and paragraphs in Microsoft PowerPoint. -
Generation Gap: Closing the Gap in the Workplace
$199.00Level 1 | Duration: 2 Hours During this course, you will consider whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. You will learn about the various types of generations and how human resource practices can bridge the gap. -
Project Management Training: Understanding Project Management
$199.00This in-depth course will take you through all aspects of project management. First, you will consider what a project is and what a project manager does. Then, you will work through the four stages of the project life cycle: conceptual, planning, execution, and termination. You will also learn some supporting skills, like teamwork, communication, and presentation. -
Microsoft PowerPoint 365: Part 1: Working with SmartArt
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to create, modify and format SmartArt. -
GDPR Readiness: Creating a Data Privacy Plan
$199.00Level 2 | Duration: 2 Hours After completing this course, you should be able to explain what a data privacy plan will include, know the important terminology and legislation regarding data privacy, map the flow of data in an organization visually, understand and write an information request procedure, develop an internal data handling procedure, understand and write a data security policy, understand and write a personal data protection policy, adapt your current client privacy policy, develop a data breach procedure, decide on training solutions for data privacy, know the other necessary pieces of the data privacy plan and help your organization write, implement, and review a data privacy plan. -
Negotiating for Results
$199.00Level 1 | Duration: 6 Hours In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing. -
Microsoft PowerPoint 365 Part 2: Using Additional Features
$199.00Level 1 | Duration: 1 Hour In this course you will learn how to review a presentation, insert links and online video and view a presentation. -
Digital Transformation
$199.00Level 1 | Duration: 2 Hours This course aims to define digital transformation, and provide an understanding of why it matters, as well as take a look at businesses that are successfully undertaking this change. It will also help you begin developing a digital strategy for your own company. -
Microsoft Excel 365: Part 1: Working with Data
$199.00Level 1 | Duration: 1 Hour In this course you will learn how to use formulas and functions, work with data, rows, and columns, and sort and filter data. -
Building Better Teams
$199.00Level 1 | Duration: 3 Hours After you complete this course, you will be able to understand the value of working as a team, develop team norms, ground rules, and team contracts, identify your team player style and how it can be used effectively with your own team, build team trust, identify the stages of team development and how to help a team move through them, recognize the critical role communication skills will play in building and maintaining a team atmosphere, and identify ways that team members can be involved and grow in a team setting. -
Microsoft Office 365 Part 1: Working with Office Online Apps
$199.00Level 1 | Duration: 2 Hours At the end of this course, you will be familiar with the Microsoft Office Online Apps. -
Strategic Planning
$199.00Level 2 | Duration: 5 Hours A good strategic plan describes what the owners want the business to do and how to get there. This course will help you identify all the pieces of a strategic plan and how to put them together to create something meaningful. -
Planning for Workplace Safety
$199.00Level 1 | Duration: 2 Hours This course gives you the tools to create a workplace safety plan that covers the all the bases you need to begin to build a safe work environment. You will learn many topics including the basics of a safety policy along with the introduction of a safety plan and how to develop a communications plan. You will learn how to decide upon training solutions for common accidents/incidents and learn of the importance and structure of incident response plans. Also, the course covers 6S inspections, checklists, plus the value of an appendix for the safety plan. -
Kickstarting Your Business with Crowdsourcing
$199.00This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your businessâ growth. -
Leadership Skills for Supervisors
$199.00Level 2 | Duration: 4 Hours Ensure that your leaders are leading! Learn how to prioritise, manage and plan your time and your team schedule, develop different techniques when dealing with people, and use any situation as a method to problem-solving among other things. This course is all about helping you lead your people in the best possible way! -
Body Language: Reading Body Language as a Sales Tool
$199.00Level 1 | Duration: 4 Hours In this course, you will learn how to interpret personal space, gestures, facial expressions, body movements, and posture. You'll also learn how to send the right message with body language, dress, and personal interactions. -
Writing Reports and Proposals
$199.00Level 2 | Duration: 3 Hours In this course you will learn about the four stages of report writing: investigating, planning, writing, and revising. You'll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material. -
Problem Solving and Decision Making
$199.00Level 1 | Duration: 4 Hours In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions. -
Telemarketing: Using the Telephone as a Sales Tool
$199.00In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. Youâll also learn how telemarketing can add to your sales strategy. -
Microsoft Excel 365: Part 2: Analysing Data with Logical and Lookup Functions
$199.00Level 2 | Duration: 2 Hours In this course you will learn how to use text functions, use logical functions, use lookup functions, use date functions, and use financial functions. -
Microsoft Office 365 Part 2: File Storage and Collaboration with SharePoint Online
$199.00Level 1 | Duration: 2 Hours After completing this course, you will be able to use SharePoint and work with document libraries. -
Microsoft Word 365: Part 2: Working with Tables and Charts
$199.00Level 1 | Duration: 1 Hour At the end of this course, you will be able to manage numerical data in Word through the use of tables. -
Microsoft PowerPoint 365: Part 1: Working with Images and Shapes
$199.00Level 1 | Duration: 1 Hour In this course you will learn to insert graphics, modify and format objects, and adjust image appearance in your PowerPoint presentations. -
Creating Winning Proposals
$199.00In this course, you will learn how to locate potential funders and how to match fundersâ interests with organizational needs. Along the way you will also learn the basic elements of proposal writing for not-for-profit organizations and learn to understand the process for successful proposal writing and how to build effective relationships with funders. -
Developing a Lunch and Learn Program
$199.00This course will give you the skills to develop a successful workplace Lunch and Learn Program. You begin by looking at exactly what a Lunch and Learn truly is and why to have one. Next the course guides you through the underpinnings of a Lunch and Learn and then into how to administer the program. You will get the chance to develop your own short program and wrap up the course by evaluating it. -
Advanced Writing Skills
$199.00Level 1 | Duration: 2 Hours After you complete this course, you will be able to make your writing clear, complete, concise, and correct, improve sentence construction and paragraph development, deal with specific business requests, create effective business cases, proposals, and reports, and thoroughly document sources that you use in your writing. -
Conquering Your Fear of Speaking in Public
$199.00Level 1 | Duration: 2 Hours To begin this course, you'll review some of the basics of communication. Then, you'l learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you'll learn how to handle specific scenarios, like meetings and sticky social situations.