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Microsoft Word 365: Part 1: Adding Graphics
$199.00Level 1 | Duration: 1 Hour In this course you will learn about inserting symbols and special characters into a Word document. You will also learn to add images and other media. -
Getting Stuff Done: Personal Development Boot Camp
$199.00Level 1 | Duration: 4 Hours In this course, you will explore what personal efficiency is all about, as well as useful attitudes and skills that you might want to develop. You will learn about the 80/20 system, what characteristics your organizational system should have, how to design a functional workspace, and techniques for organizing your daily to-do items. You will also learn how to set up and maintain information management systems (both physical and virtual), prioritize tasks, create routines, and tackle procrastination. -
Microsoft Office 365 Part 2: File Storage and Collaboration with OneDrive for Business
$199.00Level 1 | Duration: 2 Hours Learn to collaborate and store files with colleagues using OneDrive and Delve. -
Making Your Business Better
$199.00This course demonstrates how various factors work together to ensure a company flourishes. Students will be guided through positioning and pricing, marketing, selling, negotiating, responding to RFQs, project management, team building, productivity, and strategic planning. Other courses that may be of interest to the student are Building Your Self Esteem and Assertiveness Skills, Business Leadership, Business Ethics in the Office, Creating a Positive Work Environment, and Getting Stuff Done - Personal Development Boot Camp. -
Microsoft Office 365: 2019 Feature Updates
$199.00Level 1 | Duration: 2 Hours After completing this course you should be comfortable using the new features of Word, Excel, PowerPoint, Outlook, and Access that were released in 2019 for the desktop version of Microsoft 365. -
Public Speaking: Speaking Under Pressure
$199.00Level 2 | Duration: 4 Hours This course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. You'll focus on short responses and learn ways to expand a basic presentation. -
NLP Tools for Real Life
$199.00This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis. -
Coaching and Mentoring
$199.00Level 1 | Duration: 2 Hours Learn the difference between coaching and mentoring and how you can use these skills to help improve the overall performance of your team. This course delves into the key aspects of coaching and mentoring as well as the other supporting factors that make an effective coach and mentor, such as goal setting, communication, feedback techniques and adult learning principles. At the end of this course, you will learn about how to develop coaching and mentoring skills that help improve individual performance, recognise their strengths, and when these skills may or may not be critical for your team. -
Microsoft Access 365: Part 1: Generate Reports
$199.00Level 3 | Duration: 1 Hour After completing this course, you will be able to create reports with controls, images, and charts. -
Risk Management
$199.00Level 1 | Duration: 2 Hours In this course, you will learn about the seven R's and four T's that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company. -
Research Skills
$199.00In this course, you will learn basic research skills, such as reading, memory recall, and note-taking. You will also learn how to create different kinds of outlines for different stages of your project, and how to move from the outline to writing, editing, and polishing. As well, youâll learn how to find information using the libraryâs Dewey Decimal System, journals, and the Internet. -
Customer Service Training: Managing Customer Service
$199.00Level 1 | Duration: 3 Hours In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard's Situational Leadership model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
Honing and Delivering Your Message
$199.00Learn how to clarify your message and how to present it, successfully communicate your message, and ensure your listeners hear what you want to get across to them with the Honing and Delivering Your Message course. -
Employee Dispute Resolution: Mediation through Peer Review
$199.00Level 1 | Duration: 2 Hours In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision. -
Microsoft Office Excel 365 Bundle
$1,100.00Optimise the way you gather, work and share data in your organisation. Understand how you can create a more efficient workflow and optimise how you analyse and visualise information. This course bundle helps you maximise the features of Microsoft Excel 365 for efficient data gathering and analysis. -
Microsoft Word 365: Part 2: Controlling Text Flow
$199.00Level 1 | Duration: 1 Hour In this course you will learn about controlling paragraph flow using section breaks, columns and text boxes. -
Microsoft Word 365: Part 2: Using Images in a Document
$199.00Level 1 | Duration: 2 Hours After completing this course, you will be able to supplement your documents with images or videos. -
Microsoft Access 365: Part 1: Getting Started with Access
$199.00Level 3 | Duration: 1 Hour After completing this course, you will be able to start using Access to create a simple database or form. -
Creating Winning Proposals
$199.00In this course, you will learn how to locate potential funders and how to match fundersâ interests with organizational needs. Along the way you will also learn the basic elements of proposal writing for not-for-profit organizations and learn to understand the process for successful proposal writing and how to build effective relationships with funders. -
Microsoft PowerPoint 365: Part 1: Getting Started
$199.00Level 1 | Duration: 1 Hour Get started with Powerpoint 365 and learn how to create, edit and view presentations. -
Workplace Harassment: What It Is and What to Do About It
$199.00Level 2 | Duration: 4 Hours After completing this course, you will be able to identify acceptable and unacceptable behavior in the workplace, apply the benefits of harassment training, define the various types of harassment, assist in the creation of a harassment policy, understand ways to prevent and protect yourself from harassment, know what to do if you are the target of harassment or are accused of harassment, understand the complaint process, and how to help your workplace adjust after a harassment incident. -
Being a Team Player
$199.00Level 1 | Duration: 2 Hours Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies. -
Creativity In The Workplace
$199.00Level 1 | Duration: 2 Hours After you complete this course, you will be able to, define creativity, identify the characteristics of a creative person, develop your creativity, understand the importance of creativity in the workplace, identify the benefits of creativity in the workplace, examine creative corporate cultures, foster creativity in the workplace, and apply brainstorming techniques. -
Microsoft Word 365: Part 2: Creating Custom Graphic Elements
$199.00Level 1 | Duration: 2 Hours After completing this course, you will be able to create, format and modify text boxes and shapes. You will also learn to create WordArt and your own complex illustrations with SmartArt. -
Business Writing That Works
$199.00Level 2 | Duration: 10 Hours This course will teach you the four C's of writing: clear, concise, complete, and correct. You will also learn some of the fundamentals of good writing, including word agreement, active and passive voice, sentence construction, punctuation, and spelling. Finally, you will have a chance to apply these skills to real-life situations, such as writing e-mails, memos, and letters. -
Strategic Planning
$199.00Level 2 | Duration: 5 Hours A good strategic plan describes what the owners want the business to do and how to get there. This course will help you identify all the pieces of a strategic plan and how to put them together to create something meaningful. -
Public Speaking: Presentation Survival School
$199.00After you complete this course, you will be able to establish rapport with your audience, implement techniques to reduce nervousness and fear, understand your strengths as a presenter and how to appeal to different types of people, recognize how visual aids can create impact and attention, develop techniques to create a professional presence, learn some different ways to prepare and organize information, and prepare, practice, and deliver a short presentation. -
Successfully Managing Change
$199.00Level 1 | Duration: 2 Hours This course covers how to manage and cope with change and how to help those around you, too. Topics explored include understanding, accepting and reacting to change; and strategies for assisting with change to be accepted and implemented in the workplace. -
Developing a Training Needs Analysis
$199.00This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action. -
Measuring Training Results
$199.00In this course, you will learn how to measure training results using Donald Kirkpatrickâs four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment. -
Microsoft Access 365: Part 1: Query a Database
$199.00Level 3 | Duration: 1 Hour After completing this course, you will be able to use a query to sort and filter data and perform calculations. -
Global Business Strategies
$199.00This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our âEntrepreneurship 101â and âBasic Business Managementâ programs before taking this course. -
Microsoft Excel 365: Part 2: Enhancing Workbooks
$199.00Level 2 | Duration: 1 Hour In this course you will learn how to customize workbooks and prepare a workbook for audiences. -
Fostering Innovation
$199.00At the end of this course, you will be able to understand what fostering innovation means , learn what an innovative workplace looks like, determine how you can help create an innovative workplace environment, understand your role in helping to foster innovation, know what happens in the workplace when you help foster innovation, and describe ways that innovation can help your company. -
Business Process Management
$199.00Level 3 | Duration: 12 Hours After taking this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean and Six Sigma are also covered. -
Microsoft Word 365: Part 2: Using Mail Merge
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to perform a Mail Merge in Word. -
Training with Visual Storytelling
$199.00In this course, you will learn how to use storytelling to engage the hearts and minds of your audience. Weâll cover the essential elements of a successful story as well as a variety of storyboarding and graphic design tools. After you complete this course, youâll be ready to create engaging, compelling training sessions that inspire your students. -
Budgets and Managing Money
$199.00Level 3 | Duration: 4 Hours To start this course, you will review the fundamentals of finance (including basic terms, generally accepted accounting principles, and financial roles in an organization). Then, you will learn about different types of budgets and a six-step budgeting process. You will also learn how to monitor budgets, perform basic ratio analysis, and compare investment opportunities. -
Influence and Persuasion
$199.00In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. Youâll also receive an introduction to basic neuro linguistic programming techniques. -
Conducting Accurate Internet Research
$199.00This course is going to provide you with the skills you will need to get the most of an Internet search. You will learn where to look for information, how to find it, and the types of information that you can, and cannot, find online. It looks at the surface web and then takes you further in your searching skills to the deep web. -
Microsoft Office 365 Part 2: Organising with Office 365
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to work with the Tasks app and Planner to organise activities and track progress. -
10-Minute Presentations
$199.00Level 1 | Duration: 2 Hours At the end of this workshop, you will be able to know and use essentials of a good presentation, choose platforms that enhance your message and reach, set goals and timelines for your presentation, create engaging narrative from outline through final draft, edit and polish your presentation, offer and receive peer review and, develop best practices for future presentations. -
Using Activities to Make Training Fun
$199.00In this course, you will explore different types of games, including icebreakers, energizers, simulations, and case studies. You will also learn how to get buy-in, deal with reluctant participants, troubleshoot games, and create your own games. To top things off, we will give you four activities that you can customize and re-use in your own training sessions. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$199.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying âno,â giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.