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Microsoft Excel 365: Part 1: Adding Pictures and Shapes
$199.00Level 1 | Duration: 1 Hour In this course you will learn how to insert pictures and shapes, and format shapes. -
Intermediate Project Management
$199.00In this course, you will focus on the last three stages of the project life cycle: planning, execution, and termination. This includes identifying tasks and resources; using scheduling techniques like the work breakdown structure, Gantt charts, and network diagrams; preparing a budget; executing a project; and controlling changes. -
Managing the Virtual Workplace
$199.00This course will teach managers and supervisors how to prepare employees for the virtual workplace, create telework programs, build virtual teams, leverage technology, and overcome cultural barriers. -
Beyond Workplace Politics: Using Social and Emotional Competencies
$199.00Level 1 | Duration: 2 Hours Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy. -
Creating a Positive Work Environment
$199.00Level 1 | Duration: 3 Hours Learn how to recognise a positive work environment and understand the key elements that are needed to create one. Discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way, you will understand the importance of effective workplace relationships in creating and maintaining a positive environment at work. Finally, you will learn more about your strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict. -
Microsoft Excel 365: Part 1: Working with Data
$199.00Level 1 | Duration: 1 Hour In this course you will learn how to use formulas and functions, work with data, rows, and columns, and sort and filter data. -
Crisis Management
$199.00Level 2 | Duration: 5 Hours At the beginning of this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis. -
Microsoft Word 365: Part 1: Adding Graphics
$199.00Level 1 | Duration: 1 Hour In this course you will learn about inserting symbols and special characters into a Word document. You will also learn to add images and other media. -
Social Selling for Small Businesses
$199.00Level 1 | Duration: 2 Hours This course will help you develop your social selling skills by focusing on developing meaningful relationships with customers and potential customers through social media. You will learn about the attributes of social selling, how to explore social selling to generate business leads and how to apply social selling strategies of relevance in social media. You will also develop an understanding of the power of leveraging different platforms, how to measure results and learn all about ways to harness the power of social media to spread your message far and wide to your target audience. -
Personal Brand: Maximizing Personal Impact
$199.00In this course, youâll learn what a brand is and how you can leverage it to make a personal impact. Youâll define, design, and plan the interior elements of your brand (such as your confidence level and approach to others) as well as the exterior elements (such as how you dress and act). Youâll also learn supporting skills, such as setting goals, communicating effectively, building your credibility, managing difficult conversations, influencing others, and speaking in public. -
Research Skills
$199.00In this course, you will learn basic research skills, such as reading, memory recall, and note-taking. You will also learn how to create different kinds of outlines for different stages of your project, and how to move from the outline to writing, editing, and polishing. As well, youâll learn how to find information using the libraryâs Dewey Decimal System, journals, and the Internet. -
Project Management: All You Need to Know
$199.00Upon completion of this course you will have developed valuable new skills that will allow you to competently manage a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the project life cycle and project planning documents. Youâll learn about communications and how to deal changes and project tracking and also how to conduct status meetings. The course wraps up with a look at closing your project. -
Microsoft Word 365: Part 1: Getting Started With Word
$199.00Level 1 | Duration: 1 Hour After taking this course you will be able to identify the components of the Word interface, create a word document and use its other features. -
Microsoft Excel 365: Part 2: Enhancing Workbooks
$199.00Level 2 | Duration: 1 Hour In this course you will learn how to customize workbooks and prepare a workbook for audiences. -
Project Management Fundamentals
$199.00Level 2 | Duration: 4 Hours In this course, you will learn what a project is and what a project manager does. You will also learn about the life cycle of a project. In particular, you will focus on the conceptual phase of project management, where you identify, prioritize, and scope a project idea. -
Budgets and Managing Money
$199.00Level 3 | Duration: 4 Hours To start this course, you will review the fundamentals of finance (including basic terms, generally accepted accounting principles, and financial roles in an organization). Then, you will learn about different types of budgets and a six-step budgeting process. You will also learn how to monitor budgets, perform basic ratio analysis, and compare investment opportunities. -
Successfully Managing Change
$199.00Level 1 | Duration: 2 Hours This course covers how to manage and cope with change and how to help those around you, too. Topics explored include understanding, accepting and reacting to change; and strategies for assisting with change to be accepted and implemented in the workplace. -
Making Training Stick
$199.00In this course, youâll learn ways to help make your training workshops stickier so that the learners will retain the material better. You will familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques. -
Employee Accountability
$199.00Level 1 | Duration: 3 Hours Understand the importance of accountability and how it can fuel the growth of an organisation. In this course, you will learn about how you can build accountability and ownership in the workplace, set goals, delegate and make yourself and your team more accountable in your tasks. -
Microsoft Word 365: Part 1: Editing a Document
$199.00Level 1 | Duration: 1 Hour After completing this course you will be able to navigate through a Word document, select and modify text, and find and replace text. -
Microsoft Word 365: Part 2: Controlling Text Flow
$199.00Level 1 | Duration: 1 Hour In this course you will learn about controlling paragraph flow using section breaks, columns and text boxes. -
Managing Pressure and Maintaining Balance
$199.00Level 1 | Duration: 2 Hours This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead. -
Customer Service Training: Managing Customer Service
$199.00Level 1 | Duration: 3 Hours In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard's Situational Leadership model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
Microsoft Word 365: Part 1: Adding Tables
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to insert, modify and format tables in a Word document. You will also learn to convert text to a table. -
Self-Leadership
$199.00In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know. -
CRM: An Introduction to Customer Relationship Management
$199.00This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking. -
Team Building: Developing High Performance Teams
$199.00Level 1 | Duration: 6 Hours After you complete this course, you will understand how to apply the TORI model, Tuckman and Jensen's five stages of team development, and Glenn Parker's 12 characteristics of effective teams to develop high-performance teams. You will also complete the team player type assessment to help you identify how you behave in a team and how you can connect with others. -
Microsoft Access 365: Part 1: Getting Started with Access
$199.00Level 3 | Duration: 1 Hour After completing this course, you will be able to start using Access to create a simple database or form. -
The Practical Trainer
$199.00In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolbâs experiential learning cycle, and learning styles. Youâll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants. -
English as a Second Language: A Workplace Communications Primer
$199.00Level 1 | Duration: 2 Hours This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills. -
Conquering Your Fear of Speaking in Public
$199.00Level 1 | Duration: 2 Hours To begin this course, you'll review some of the basics of communication. Then, you'l learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you'll learn how to handle specific scenarios, like meetings and sticky social situations. -
Identifying and Combatting Fake News
$199.00After you complete this course you will be able to: define âfake newsâ, recognize the difference between âfake newsâ and objective reporting, understand the impacts of âfake newsâ on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within âfake newsâ , and create your own âfake newsâ action plan. -
Writing for the Web
$199.00This course will teach you how to design and structure web writing, create eye-catching headlines, develop user-friendly websites, add audio and video to your writing, and leverage search engine optimization to get noticed. -
Project Management Training: Understanding Project Management
$199.00This in-depth course will take you through all aspects of project management. First, you will consider what a project is and what a project manager does. Then, you will work through the four stages of the project life cycle: conceptual, planning, execution, and termination. You will also learn some supporting skills, like teamwork, communication, and presentation. -
Advanced Writing Skills
$199.00Level 1 | Duration: 2 Hours After you complete this course, you will be able to make your writing clear, complete, concise, and correct, improve sentence construction and paragraph development, deal with specific business requests, create effective business cases, proposals, and reports, and thoroughly document sources that you use in your writing. -
Strategic Planning
$199.00Level 2 | Duration: 5 Hours A good strategic plan describes what the owners want the business to do and how to get there. This course will help you identify all the pieces of a strategic plan and how to put them together to create something meaningful. -
Selling Smarter
$199.00In this course, you will learn why consultative and customer-focused selling are so important. Youâll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients. -
Building Better Teams
$199.00Level 1 | Duration: 3 Hours After you complete this course, you will be able to understand the value of working as a team, develop team norms, ground rules, and team contracts, identify your team player style and how it can be used effectively with your own team, build team trust, identify the stages of team development and how to help a team move through them, recognize the critical role communication skills will play in building and maintaining a team atmosphere, and identify ways that team members can be involved and grow in a team setting. -
Microsoft Word 365: Part 1: Controlling Page Appearance
$199.00Level 1 | Duration: 1 Hour After taking this course, you will be able to apply page borders and colours, add headers and footers, add watermarks and control the page layout. -
Building Your Self Esteem and Assertiveness Skills
$199.00Level 1 | Duration: 2 Hours In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves. -
Global Business Strategies
$199.00This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our âEntrepreneurship 101â and âBasic Business Managementâ programs before taking this course. -
Women and Leadership: Owning Your Strengths and Skills
$199.00Level 1 | Duration: 3 Hours Learn how to be an effective and proactive leader and understand the barriers you may face as a woman in power. In this course, you will learn about the different ways you can use your unique perspective in creating a competitive market whilst promoting a collaborative environment at work, the importance of self-awareness in leading and how you can utilise your skills to make remarkable decisions for you, your team and your organisation. Brush up on your skills and create an impact today! -
Workplace Health and Safety: The Supervisor’s Role and Responsibilities
$199.00Level 1 | Duration: 2 Hours At the end of this course you will understand the employer's and supervisor's responsibilities for workplace health and safety and you will also learn about, and understand, the three rights of workers. You will learn about Health and Safety Committees, employee orientation checklists, health and safety training for employees, and the importance of communicating health and safety information. -
Telemarketing: Using the Telephone as a Sales Tool
$199.00In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. Youâll also learn how telemarketing can add to your sales strategy. -
Bullying in the Workplace
$199.00Level 1 | Duration: 4 Hours Bullying is also known as the silent epidemic. Several employees have experienced or witnessed bullying. However, policies and laws dealing with it are far less prevalent because bullying can be hard to identify and address. What exactly is bullying, and what does it look like? How can we discourage it in the workplace? What can we do to protect our staff and our co-workers? These are just some of the questions addressed in this course. -
Conducting Accurate Internet Research
$199.00This course is going to provide you with the skills you will need to get the most of an Internet search. You will learn where to look for information, how to find it, and the types of information that you can, and cannot, find online. It looks at the surface web and then takes you further in your searching skills to the deep web. -
Microsoft Office 365 Part 2: File Storage and Collaboration with SharePoint Online
$199.00Level 1 | Duration: 2 Hours After completing this course, you will be able to use SharePoint and work with document libraries. -
Kickstarting Your Business with Crowdsourcing
$199.00This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your businessâ growth.
