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Working with the Media: Creating a Positive Working Relationship
$199.00You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, youâre going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one. -
Facilitation Skills
$199.00In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered. -
Environmental Sustainability: A Practical Approach to Greening Your Organization
$199.00Level 1 | Duration: 2 Hours Here you will learn how to draft an Environmental Management System that can be applied to your organization. Along the way you will understand the term 'greenwashing' and how to avoid it. You will know the six key performance indicator areas as defined by the Eco-Management and Audit Scheme and will be able to determine Environmental Impacts and Aspects within an organization then how to set objectives and targets for significant impacts. -
Transgender Employees: Creating an Inclusive Work Community
$199.00Level 1 | Duration: 2 Hours This course introduces the importance and elements of safe inclusive workspaces for transgender persons – those identifying as one gender but born into the body of the opposing gender. It offers an introduction to terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for transgender employees and increase the comfort level and productivity off all in your organisation. -
Becoming Management Material
$199.00Level 2 | Duration: 6 Hours After you complete this course, you will be able to define your role as a manager and identify how that role differs from other roles you have had, understand the management challenge and the new functions of management discover how you can prepare for and embrace the forces of change, identify ways to get you and your workspace organized and get a jump on the next crisis, identify your leadership profile and explore ways to use this knowledge to improve your success as a manager, enhance your ability to communicate with others in meetings and through presentations, and create an action plan for managing your career success. -
Stress Management
$199.00Level 1 | Duration: 2 Hours This course will teach you some different ways to look at stress, ways to take care of yourself to reduce the stress that you feel, and coping techniques. You will also learn some time management and organizational tips to help you work smarter. -
Microsoft Word 365: Part 1: Getting Started With Word
$199.00Level 1 | Duration: 1 Hour After taking this course you will be able to identify the components of the Word interface, create a word document and use its other features. -
The ABC’s Of Supervising Others
$199.00Level 2 | Duration: 5 Hours This course will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility. -
Tough Topics: Talking to Employees about Personal Hygiene
$199.00Level 1 | Duration: 2 Hours This course has two major themes. First, we'll give you a customizable framework for having tough conversations. Then, we'll look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath. -
Microsoft Office 365 Part 1: Getting Started
$199.00Level 1 | Duration: 1 Hour In this course, you will learn how to navigate your account using Microsoft Office 365 and adjust the settings to your preferences. It will also show you where to find help when you need it and how you can use your desktop apps with Office 365. -
Workplace Violence: How to Manage Anger and Violence in the Workplace
$199.00Level 2 | Duration: 5 Hours In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe. -
Strategic Planning
$199.00Level 2 | Duration: 5 Hours A good strategic plan describes what the owners want the business to do and how to get there. This course will help you identify all the pieces of a strategic plan and how to put them together to create something meaningful. -
Understanding and Coping with the COVID-19 Pandemic
$199.00Level 1 | Duration: 2 Hours This course aims to combat this by helping people understand the situation, and what they can do to protect themselves and others, while looking after their mental wellness. It contains the best information available at the time of writing, as the situation is changing rapidly. Different areas and countries are responding to this pandemic in different ways. Be mindful of directives in your area. -
Overcoming Objections to Nail the Sale
$199.00In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well. -
Microsoft Excel 365: Part 1. Organising Worksheet Data with Tables and Charts
$199.00Level 1 | Duration: 1 Hour In this course, you will learn how to create and modify tables and charts. -
Intrapreneurship
$199.00In this course, youâll learn what intrapreneurship is all about. You will learn about the history and culture of intrapreneurship and assess your own intrapreneurial qualities. Youâll also explore different ways that you can contribute to the intrapreneurial process. As well, youâll learn how to develop, screen, sell, and implement your ideas. -
Conquering Your Fear of Speaking in Public
$199.00Level 1 | Duration: 2 Hours To begin this course, you'll review some of the basics of communication. Then, you'l learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you'll learn how to handle specific scenarios, like meetings and sticky social situations. -
Microsoft PowerPoint 365: Part 1: Getting Started
$199.00Level 1 | Duration: 1 Hour Get started with Powerpoint 365 and learn how to create, edit and view presentations. -
Cannabis and the Workplace
$199.00Level 1 | Duration: 2 Hours In this course, you are going to learn about cannabis, its effects on the individual, and the potential impact in the workplace. You will consider medical cannabis, the rights and obligations of employees and employers, and the intervention process as you deal proactively by having a comprehensive drug and alcohol policy. -
Selling Smarter
$199.00In this course, you will learn why consultative and customer-focused selling are so important. Youâll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients. -
Microsoft Word 365: Part 1: Proofing a Document
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to use Word's proofing tools and check the spelling and grammar of a document. You will also be able to check accessibility using the accessibility features. -
Creating a Positive Work Environment
$199.00Level 1 | Duration: 3 Hours Learn how to recognise a positive work environment and understand the key elements that are needed to create one. Discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way, you will understand the importance of effective workplace relationships in creating and maintaining a positive environment at work. Finally, you will learn more about your strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict. -
Creating a Dynamite Job Portfolio
$199.00In this course, youâll learn about the different aspects of your job package, including your resume, cover letter, and job portfolio. Youâll also receive a plan that will get you to a job in 60 days, techniques for writing thank-you notes, and tips for choosing your references. -
Microsoft Excel 365: Part 2: Organizing Worksheet Data with Tables
$199.00Level 2 | Duration: 1 Hour In this course you will learn how to create and modify tables, sort data, and filter data. -
Identifying and Combatting Fake News
$199.00After you complete this course you will be able to: define âfake newsâ, recognize the difference between âfake newsâ and objective reporting, understand the impacts of âfake newsâ on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within âfake newsâ , and create your own âfake newsâ action plan. -
Microsoft Excel 365: Part 2: Visualizing Data with Charts
$199.00Level 2 | Duration: 1 Hour In this course, you will learn how to create, modify and format charts in Excel 365. -
Kickstarting Your Business with Crowdsourcing
$199.00This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your businessâ growth. -
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Microsoft Office 365: Part 1. Communicating with the Outlook Web App
$199.00Level 1 | Duration: 2 Hours At the end of this course, you will be able to use and configure the Outlook Web App and manage your contacts in the People App using Microsoft Office 365. -
Conflict Resolution: Getting Along In The Workplace
$199.00Level 1 | Duration: 8 Hours In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language. -
Employee Recognition: Appreciating Your Workforce
$199.00Level 1 | Duration: 2 Hours Here you are going to learn just what an employee recognition program is all about. You're going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office. -
Negotiating for Results
$199.00Level 1 | Duration: 6 Hours In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing. -
Risk Management
$199.00Level 1 | Duration: 2 Hours In this course, you will learn about the seven R's and four T's that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company. -
Workplace Ergonomics: Injury Prevention Through Ergonomics
$199.00Level 2 | Duration: 4 Hours In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered. -
Developing Your Executive Presence
$199.00Level 1 | Duration: 3 Hours This course will provide you with the boost you need to get the most out of your interpersonal skills as you develop yourself into an executive with presence that will be the marvel of your coworkers and others you meet. It will help you consider the first impressions you make on others, your speaking and listening skills, and sharpen your leadership skills. -
Orientation Handbook: Getting Employees Off to a Good Start
$199.00Level 1 | Duration: 2 Hours In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs. -
Lean Process Improvement
$199.00Level 3 | Duration: 4 Hours This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods. -
Being a Team Player
$199.00Level 1 | Duration: 2 Hours Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies. -
Planning for Workplace Safety
$199.00Level 1 | Duration: 2 Hours This course gives you the tools to create a workplace safety plan that covers the all the bases you need to begin to build a safe work environment. You will learn many topics including the basics of a safety policy along with the introduction of a safety plan and how to develop a communications plan. You will learn how to decide upon training solutions for common accidents/incidents and learn of the importance and structure of incident response plans. Also, the course covers 6S inspections, checklists, plus the value of an appendix for the safety plan. -
Microsoft Word 365: Part 2: Working with Tables and Charts
$199.00Level 1 | Duration: 1 Hour At the end of this course, you will be able to manage numerical data in Word through the use of tables. -
Active Listening
$199.00Level 1 | Duration: 2 Hours In this course, you will learn what active listening is and what qualities active listeners have. You'll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. -
Critical Elements of Customer Service
$199.00This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
Building an Online Business
$199.00This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur. -
Marketing for Small Businesses
$199.00Level 1 | Duration: 3 Hours This course will teach you how marketing is different for small businesses, the elements of a successful marketing message, what the marketing cycle looks like, how to build a marketing plan with the five Ps, how to market with social media, and how to create a marketing budget. You will also explore over 100 strategies and consider which ones are right for your small business. -
Using Activities to Make Training Fun
$199.00In this course, you will explore different types of games, including icebreakers, energizers, simulations, and case studies. You will also learn how to get buy-in, deal with reluctant participants, troubleshoot games, and create your own games. To top things off, we will give you four activities that you can customize and re-use in your own training sessions.