-
Collaboration
$199.00Level 1 | Duration: 2 Hours After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork. -
Creating a Top-Notch Talent Management Program
$199.00Level 2 | Duration: 4 Hours In this course, you will learn about the various aspects of talent management, including performance management, succession planning, talent management programs, employee development strategies, and employee engagement plans. -
Logistics and Supply Chain Management
$199.00Level 3 | Duration: 6 Hours In this course you will learn about supply chains and logistics, various integration models, supply chain flows, who is who in a supply chain, as well as drivers and ways to optimize them. You will also gain an insight on other crucial points such as aligning your business and supply chain strategies, how to get the most out of your data, how to troubleshoot any problems that crop up and ways to develop your supply chain. -
Leadership Skills for Supervisors
$199.00Level 2 | Duration: 4 Hours Ensure that your leaders are leading! Learn how to prioritise, manage and plan your time and your team schedule, develop different techniques when dealing with people, and use any situation as a method to problem-solving among other things. This course is all about helping you lead your people in the best possible way! -
Budgets and Managing Money
$199.00Level 3 | Duration: 4 Hours To start this course, you will review the fundamentals of finance (including basic terms, generally accepted accounting principles, and financial roles in an organization). Then, you will learn about different types of budgets and a six-step budgeting process. You will also learn how to monitor budgets, perform basic ratio analysis, and compare investment opportunities. -
Generation Gap: Closing the Gap in the Workplace
$199.00Level 1 | Duration: 2 Hours During this course, you will consider whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. You will learn about the various types of generations and how human resource practices can bridge the gap. -
Managing Difficult Conversations
$199.00Level 1 | Duration: 3 Hours This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You'll also learn how to speak persuasively, ask good questions, and listen actively. -
Branding: Creating and Managing Your Corporate Brand
$199.00This course will get you started on the road to creating a perfect brand. Youâll learn how to develop a visual identity from start to finish, the basics of graphic design, and how to keep your brand energized and alive. -
Being a Team Player
$199.00Level 1 | Duration: 2 Hours Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$199.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying âno,â giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Risk Management
$199.00Level 1 | Duration: 2 Hours In this course, you will learn about the seven R's and four T's that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company. -
Building Relationships for Success in Sales
$199.00Level 1 | Duration: 3 Hours This course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network. -
Continuous Improvement with Lean
$199.00Level 2 | Duration: 2 Hours In this course, you will learn about developing continuous improvement strategies in the workplace using Lean methodology. The course focuses on the Identify, Plan, Execute, Review cycle, and wraps up with an in-depth case study to help you practice what you have learned. -
Creating a Workplace Wellness Program
$199.00Level 1 | Duration: 4 Hours To begin this course, you will consider the benefits of workplace wellness programs. Then, you will learn how to create a wellness committee, outline a wellness program, gather support for it, perform appropriate research (including a needs analysis), design an appropriate package, and get buy-in for it. You will also learn how to implement the wellness program, evaluate how it is doing, and present the results in a tangible manner. -
Crisis Management
$199.00Level 2 | Duration: 5 Hours At the beginning of this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis. -
Social Selling for Small Businesses
$199.00Level 1 | Duration: 2 Hours This course will help you develop your social selling skills by focusing on developing meaningful relationships with customers and potential customers through social media. You will learn about the attributes of social selling, how to explore social selling to generate business leads and how to apply social selling strategies of relevance in social media. You will also develop an understanding of the power of leveraging different platforms, how to measure results and learn all about ways to harness the power of social media to spread your message far and wide to your target audience. -
Code of Conduct: Setting the Tone for Your Workplace
$199.00Level 1 | Duration: 2 Hours Over the duration of this course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it. -
Building an Online Business
$199.00This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur. -
Employee Recognition: Appreciating Your Workforce
$199.00Level 1 | Duration: 2 Hours Here you are going to learn just what an employee recognition program is all about. You're going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office. -
Making Training Stick
$199.00In this course, youâll learn ways to help make your training workshops stickier so that the learners will retain the material better. You will familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques. -
Entrepreneurship 101
$199.00In this course, youâll learn the basics of entrepreneurship. You will learn how to find and evaluate business ideas, flesh out those ideas by developing value propositions and financial projections, consider your ownership options, prepare the appropriate documents (including a business plan, pitch deck, and white papers), and gather funding for your business. Youâll also learn the steps of developing, testing, marketing, and launching a product or service. To wrap things up, youâll learn how to grow your business and become an entrepreneurial leader. -
Conference and Event Management
$199.00In this course, you will learn all the essentials of event planning, including setting objectives, budgeting, using committees, advertising, choosing a venue, selecting a menu, developing takeaway items, gathering feedback for the plan, hosting the event, and evaluating how it all went. -
Skills for the Administrative Assistant
$199.00In this course, youâll learn about the elements of a professional attitude, including dressing appropriately, developing a positive outlook, being assertive, and communicating well. Youâll also learn some fundamental skills for administrative assistants, such as writing letters, managing your time, saying âno,â working with others, and dealing with stress. All of these tools will help you achieve your goals and help the people that you support achieve their goals, too. -
Conquering Your Fear of Speaking in Public
$199.00Level 1 | Duration: 2 Hours To begin this course, you'll review some of the basics of communication. Then, you'l learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you'll learn how to handle specific scenarios, like meetings and sticky social situations. -
Project Management Training: Understanding Project Management
$199.00This in-depth course will take you through all aspects of project management. First, you will consider what a project is and what a project manager does. Then, you will work through the four stages of the project life cycle: conceptual, planning, execution, and termination. You will also learn some supporting skills, like teamwork, communication, and presentation. -
Making Your Business Better
$199.00This course demonstrates how various factors work together to ensure a company flourishes. Students will be guided through positioning and pricing, marketing, selling, negotiating, responding to RFQs, project management, team building, productivity, and strategic planning. Other courses that may be of interest to the student are Building Your Self Esteem and Assertiveness Skills, Business Leadership, Business Ethics in the Office, Creating a Positive Work Environment, and Getting Stuff Done - Personal Development Boot Camp. -
Getting Stuff Done: Personal Development Boot Camp
$199.00Level 1 | Duration: 4 Hours In this course, you will explore what personal efficiency is all about, as well as useful attitudes and skills that you might want to develop. You will learn about the 80/20 system, what characteristics your organizational system should have, how to design a functional workspace, and techniques for organizing your daily to-do items. You will also learn how to set up and maintain information management systems (both physical and virtual), prioritize tasks, create routines, and tackle procrastination. -
Marketing and Sales
$199.00Level 1 | Duration: 4 Hours In this course, you will learn effective, low-cost, and non-cost strategies to improve sales, develop your company's image, and build your bottom line. -
Delegation: The Art Of Delegating Effectively
$199.00Level 1 | Duration: 2.5 Hours In this course, you will learn how to use delegation to your advantage. Understand effective techniques for giving instructions, give good feedback and monitor delegation results. Additionally, you will learn an eight-step delegation process that you can personalise to help you work more effectively and efficiently in any situation. Learn about this underrated skill today and start optimising your workflow at work! -
Giving Effective Feedback
$199.00Level 1 | Duration: 2 Hours In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You'll also learn some tips for receiving feedback. -
Writing a Business Plan
$199.00In this course, you will learn the essential steps for creating a business plan, including creating a first draft; identifying the audience; gathering information; researching; describing product plans; and marketing, sales, and accounting terms. -
Advanced Project Management
$199.00Level 2 | Duration: 4 Hours In this course, you will focus on two areas of advanced project management. The first area is advanced project management techniques, such as communication plans and status meetings. The second area is general management skills, such as building a winning team and rewarding team members. -
Creating a Positive Work Environment
$199.00Level 1 | Duration: 3 Hours Learn how to recognise a positive work environment and understand the key elements that are needed to create one. Discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way, you will understand the importance of effective workplace relationships in creating and maintaining a positive environment at work. Finally, you will learn more about your strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict. -
Cannabis and the Workplace
$199.00Level 1 | Duration: 2 Hours In this course, you are going to learn about cannabis, its effects on the individual, and the potential impact in the workplace. You will consider medical cannabis, the rights and obligations of employees and employers, and the intervention process as you deal proactively by having a comprehensive drug and alcohol policy. -
Women and Leadership: Owning Your Strengths and Skills
$199.00Level 1 | Duration: 3 Hours Learn how to be an effective and proactive leader and understand the barriers you may face as a woman in power. In this course, you will learn about the different ways you can use your unique perspective in creating a competitive market whilst promoting a collaborative environment at work, the importance of self-awareness in leading and how you can utilise your skills to make remarkable decisions for you, your team and your organisation. Brush up on your skills and create an impact today! -
Digital Citizenship: Conducting Yourself in a Digital World
$199.00Level 1 | Duration: 2 Hours You will be presented with the concept that, just as in the real world we have certain rights, responsibilities, and standards of behavior as citizens, this is true in the digital world as well. This will be supported by looking at the similarities between the two worlds. Your understanding of what digital citizenship entails will be increased by examining its three principles, each of which is comprised of three elements. You will be counselled on how to practice good citizenship using each of the elements. The course finishes up with giving you exercises designed to reinforce the principles. -
The ABC’s Of Supervising Others
$199.00Level 2 | Duration: 5 Hours This course will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility. -
Goal Setting
$199.00Level 1 | Duration: 2 Hours In this course, you will create your personal vision, identify your values, and make a bucket list. From there, you'll create goals with SPIRIT, set up support systems, learn how to deal with setbacks, and identify ways to get started on your journey right now. -
Business Ethics for the Office
$199.00Level 1 | Duration: 3 Hours In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlberg's six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes. -
Advanced Writing Skills
$199.00Level 1 | Duration: 2 Hours After you complete this course, you will be able to make your writing clear, complete, concise, and correct, improve sentence construction and paragraph development, deal with specific business requests, create effective business cases, proposals, and reports, and thoroughly document sources that you use in your writing. -
Effective Planning and Scheduling
$199.00This course will teach you how to use a variety of planning and scheduling tools, including the work breakdown structure, network diagrams, program evaluation and review technique (PERT), and Gantt charts. You will also learn how to properly estimate time, schedule resources, identify task dependencies, manage risks, communicate your schedule, and keep the schedule updated. -
Customer Service Training: Managing Customer Service
$199.00Level 1 | Duration: 3 Hours In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard's Situational Leadership model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
Emotional Intelligence
$199.00Level 1 | Duration: 2 Hours This course will introduce you to the history of emotional intelligence and what it's all about. You'll explore the most popular theories, including the EI blueprint, Martin Seligman's ABC's of optimism, the VALUE and SOLER techniques, Ekman's seven basic emotions, and Plutchik's wheel. You'll also explore your personal values and vision statement to help guide you in your emotional intelligence development. -
Building Better Teams
$199.00Level 1 | Duration: 3 Hours After you complete this course, you will be able to understand the value of working as a team, develop team norms, ground rules, and team contracts, identify your team player style and how it can be used effectively with your own team, build team trust, identify the stages of team development and how to help a team move through them, recognize the critical role communication skills will play in building and maintaining a team atmosphere, and identify ways that team members can be involved and grow in a team setting. -
Facilitation Skills
$199.00In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered. -
Working with the Media: Creating a Positive Working Relationship
$199.00You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, youâre going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one. -
Influence and Persuasion
$199.00In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. Youâll also receive an introduction to basic neuro linguistic programming techniques. -
Intrapreneurship
$199.00In this course, youâll learn what intrapreneurship is all about. You will learn about the history and culture of intrapreneurship and assess your own intrapreneurial qualities. Youâll also explore different ways that you can contribute to the intrapreneurial process. As well, youâll learn how to develop, screen, sell, and implement your ideas.
