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Fostering Innovation
$199.00At the end of this course, you will be able to understand what fostering innovation means , learn what an innovative workplace looks like, determine how you can help create an innovative workplace environment, understand your role in helping to foster innovation, know what happens in the workplace when you help foster innovation, and describe ways that innovation can help your company. -
Continuous Improvement with Lean
$199.00Level 2 | Duration: 2 Hours In this course, you will learn about developing continuous improvement strategies in the workplace using Lean methodology. The course focuses on the Identify, Plan, Execute, Review cycle, and wraps up with an in-depth case study to help you practice what you have learned. -
Microsoft Word 365: Part 1: Adding Graphics
$199.00Level 1 | Duration: 1 Hour In this course you will learn about inserting symbols and special characters into a Word document. You will also learn to add images and other media. -
Transgender Employees: Creating an Inclusive Work Community
$199.00Level 1 | Duration: 2 Hours This course introduces the importance and elements of safe inclusive workspaces for transgender persons – those identifying as one gender but born into the body of the opposing gender. It offers an introduction to terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for transgender employees and increase the comfort level and productivity off all in your organisation. -
Public Speaking: Speaking Under Pressure
$199.00Level 2 | Duration: 4 Hours This course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. You'll focus on short responses and learn ways to expand a basic presentation. -
The Practical Trainer
$199.00In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolbâs experiential learning cycle, and learning styles. Youâll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants. -
GDPR Readiness: Getting the Message Out
$199.00Level 2 | Duration: 2 Hours In this one-day course, you will learn: about internal communication methods, about privacy training, and promoting a good privacy culture, about the elements of a good customer privacy policy, how to write and design a cookie banner disclaimer for your website, and how to design a privacy-compliant web form. -
Coaching and Mentoring
$199.00Level 1 | Duration: 2 Hours Learn the difference between coaching and mentoring and how you can use these skills to help improve the overall performance of your team. This course delves into the key aspects of coaching and mentoring as well as the other supporting factors that make an effective coach and mentor, such as goal setting, communication, feedback techniques and adult learning principles. At the end of this course, you will learn about how to develop coaching and mentoring skills that help improve individual performance, recognise their strengths, and when these skills may or may not be critical for your team. -
Strategic Planning
$199.00Level 2 | Duration: 5 Hours A good strategic plan describes what the owners want the business to do and how to get there. This course will help you identify all the pieces of a strategic plan and how to put them together to create something meaningful. -
Hiring for Success: Behavioral Interviewing Techniques
$199.00Level 1 | Duration: 5 Hours This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them. -
Becoming Management Material
$199.00Level 2 | Duration: 6 Hours After you complete this course, you will be able to define your role as a manager and identify how that role differs from other roles you have had, understand the management challenge and the new functions of management discover how you can prepare for and embrace the forces of change, identify ways to get you and your workspace organized and get a jump on the next crisis, identify your leadership profile and explore ways to use this knowledge to improve your success as a manager, enhance your ability to communicate with others in meetings and through presentations, and create an action plan for managing your career success. -
Microsoft Word 365: Part 1: Getting Started With Word
$199.00Level 1 | Duration: 1 Hour After taking this course you will be able to identify the components of the Word interface, create a word document and use its other features. -
Disability Awareness: Working with People with Disabilities
$199.00Level 1 | Duration: 2 Hours This course will assist with welcoming people with disabilities into workplaces, learning how to Interact with people with disabilities, identify and overcome barriers in the workplace, use respectful, appropriate, acceptable language in any circumstance, understand appropriate interaction during the hiring and interviewing process, and understand what job accommodation is and how it applies in a workplace. -
Beyond Workplace Politics: Using Social and Emotional Competencies
$199.00Level 1 | Duration: 2 Hours Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy. -
Self-Leadership
$199.00In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know. -
Creating a Positive Work Environment
$199.00Level 1 | Duration: 3 Hours Learn how to recognise a positive work environment and understand the key elements that are needed to create one. Discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way, you will understand the importance of effective workplace relationships in creating and maintaining a positive environment at work. Finally, you will learn more about your strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict. -
Balanced Scorecard Basics
$199.00Level 2 | Duration: 2 Hours You will begin this course by learning what the balanced scorecard is and what types of organisations it is most useful for. Then, you will review some sample scorecards, strategy maps, and tactical action plans. You will also learn how to develop your organisation's mission, vision, and values (which form the basis for the balanced scorecard); a project vision statement; plans to implement the scorecard; and balanced scorecard teams. -
Becoming a Progressive Employer: Setting Trends Instead of Following Them
$199.00Level 1 | Duration: 2 Hours This course aims to help you understand the meaning of being a progressive business so that you can take the time to examine its concept thoroughly. It shows you the process involved in dissecting the status quo, including developing or enhancing a progressive mindset and innovative thinking. The final part of this course focuses on understanding the importance of a succession plan to a progressive organisation. -
Marketing and Sales
$199.00Level 1 | Duration: 4 Hours In this course, you will learn effective, low-cost, and non-cost strategies to improve sales, develop your company's image, and build your bottom line. -
Building Better Teams
$199.00Level 1 | Duration: 3 Hours After you complete this course, you will be able to understand the value of working as a team, develop team norms, ground rules, and team contracts, identify your team player style and how it can be used effectively with your own team, build team trust, identify the stages of team development and how to help a team move through them, recognize the critical role communication skills will play in building and maintaining a team atmosphere, and identify ways that team members can be involved and grow in a team setting. -
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Microsoft Office 365 Part 2: File Storage and Collaboration with OneDrive for Business
$199.00Level 1 | Duration: 2 Hours Learn to collaborate and store files with colleagues using OneDrive and Delve. -
Research Skills
$199.00In this course, you will learn basic research skills, such as reading, memory recall, and note-taking. You will also learn how to create different kinds of outlines for different stages of your project, and how to move from the outline to writing, editing, and polishing. As well, youâll learn how to find information using the libraryâs Dewey Decimal System, journals, and the Internet. -
Survival Skills for the New Trainer
$199.00In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, youâll review a list of doâs and donâts and consider your next steps. -
Microsoft Word 365: Part 2: Using Images in a Document
$199.00Level 1 | Duration: 2 Hours After completing this course, you will be able to supplement your documents with images or videos. -
Successfully Managing Change
$199.00Level 1 | Duration: 2 Hours This course covers how to manage and cope with change and how to help those around you, too. Topics explored include understanding, accepting and reacting to change; and strategies for assisting with change to be accepted and implemented in the workplace. -
Skills You Need for Workplace Success
$199.00Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence. -
Advanced Project Management
$199.00Level 2 | Duration: 4 Hours In this course, you will focus on two areas of advanced project management. The first area is advanced project management techniques, such as communication plans and status meetings. The second area is general management skills, such as building a winning team and rewarding team members. -
Microsoft Word 365: Part 2: Using Mail Merge
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to perform a Mail Merge in Word. -
Negotiating for Results
$199.00Level 1 | Duration: 6 Hours In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing. -
Critical Thinking
$199.00In this course, youâll learn what critical thinking is all about, what characteristics a critical thinker has, and what skills you may want to work on. Then, youâll work your way through a seven-step critical thinking model. Supporting skills, such as asking good questions, applying common sense, and thinking creatively, are also covered. -
Overcoming Objections to Nail the Sale
$199.00In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well. -
GDPR Readiness: Creating a Data Privacy Plan
$199.00Level 2 | Duration: 2 Hours After completing this course, you should be able to explain what a data privacy plan will include, know the important terminology and legislation regarding data privacy, map the flow of data in an organization visually, understand and write an information request procedure, develop an internal data handling procedure, understand and write a data security policy, understand and write a personal data protection policy, adapt your current client privacy policy, develop a data breach procedure, decide on training solutions for data privacy, know the other necessary pieces of the data privacy plan and help your organization write, implement, and review a data privacy plan. -
Developing a Safety Procedures Manual
$199.00Level 2 | Duration: 2 Hours This course will help you craft a usable manual for your workplace, or for whatever situation you require one. You will learn about safety procedures and safety procedures templates. Also, this course introduces you to how to organize the steps in a procedure and construct a flowchart. Brainstorming allows you to gather information and you will also look at guidelines for writing procedures and learn about communication aids. -
Performance Management: Managing Employee Performance
$199.00Level 2 | Duration: 3 Hours In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance. -
Environmental Sustainability: A Practical Approach to Greening Your Organization
$199.00Level 1 | Duration: 2 Hours Here you will learn how to draft an Environmental Management System that can be applied to your organization. Along the way you will understand the term 'greenwashing' and how to avoid it. You will know the six key performance indicator areas as defined by the Eco-Management and Audit Scheme and will be able to determine Environmental Impacts and Aspects within an organization then how to set objectives and targets for significant impacts. -
Business Process Management
$199.00Level 3 | Duration: 12 Hours After taking this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean and Six Sigma are also covered. -
Creative Thinking and Innovation
$199.00In this course, you will identify ways to develop your creative side and build a creative environment. Youâll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing). -
Logistics and Supply Chain Management
$199.00Level 3 | Duration: 6 Hours In this course you will learn about supply chains and logistics, various integration models, supply chain flows, who is who in a supply chain, as well as drivers and ways to optimize them. You will also gain an insight on other crucial points such as aligning your business and supply chain strategies, how to get the most out of your data, how to troubleshoot any problems that crop up and ways to develop your supply chain. -
Microsoft Office 365: Part 1. Communicating with Colleagues
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to use Yammer and Microsoft Teams to communicate with your colleagues. -
Making Training Stick
$199.00In this course, youâll learn ways to help make your training workshops stickier so that the learners will retain the material better. You will familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques. -
Process Improvement with Gap Analysis
$199.00Level 1 | Duration: 2 Hours You will learn how to embrace Process Improvement with Gap Analysis during this course which provides you with the knowledge of what gap analysis is, examples, templates, and the guidance to implement an analysis in your situation. -
Conquering Your Fear of Speaking in Public
$199.00Level 1 | Duration: 2 Hours To begin this course, you'll review some of the basics of communication. Then, you'l learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you'll learn how to handle specific scenarios, like meetings and sticky social situations. -
Building an Online Business
$199.00This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur. -
Motivation Training: Motivating Your Workforce
$199.00Level 1 | Duration: 2 Hours At the end of this course, you will learn about some basic motivation theories. You will also learn about setting goals, identifying values, and ways to create a motivational climate. -
Creating Successful Staff Retreats
$199.00Level 1 | Duration: 1 Hours In this course you are going to learn a comprehensive approach to crafting a successful staff retreat for your organization. You are going to look at why retreats are conducted, look at retreat undertaking categories and then advance to the development and presentation of retreat activities. Your retreat education doesn't stop there as you are also going to learn how to identify the critical elements of a staff retreat and you will learn to create a planning checklist and about the keys of running a retreat. When the retreat is over, your responsibilities aren't, you need to evaluate how things went so you will learn how to create an evaluation and follow up. -
Building a Consulting Business
$199.00This course will guide you along your journey to starting your own consulting business. It will take a look at important components such as business plans and marketing plans while touching on networking and important documents you need to consider. -
Business Succession Planning: Developing and Maintaining a Succession Plan
$199.00Level 2 | Duration: 4 Hours This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results.
