-
Microsoft PowerPoint 365 Part 2: Unique ShortCuts
$199.00Level 1 | Duration: 1 Hour In this course you will learn shortcuts for presenting, shortcuts to move between ribbons and panes and, shortcuts for editing slides and presentations. -
Microsoft Excel 365: Part 1. Getting Started
$199.00Level 1 | Duration: 1 Hour In this course, you will learn how to get started with Excel Online, describe the basic components of Excel, manage workbooks, and get help in Excel Online. -
Using Activities to Make Training Fun
$199.00In this course, you will explore different types of games, including icebreakers, energizers, simulations, and case studies. You will also learn how to get buy-in, deal with reluctant participants, troubleshoot games, and create your own games. To top things off, we will give you four activities that you can customize and re-use in your own training sessions. -
Giving Effective Feedback
$199.00Level 1 | Duration: 2 Hours In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You'll also learn some tips for receiving feedback. -
Risk Management
$199.00Level 1 | Duration: 2 Hours In this course, you will learn about the seven R's and four T's that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company. -
Employee Recognition: Appreciating Your Workforce
$199.00Level 1 | Duration: 2 Hours Here you are going to learn just what an employee recognition program is all about. You're going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office. -
Bullying in the Workplace
$199.00Level 1 | Duration: 4 Hours Bullying is also known as the silent epidemic. Several employees have experienced or witnessed bullying. However, policies and laws dealing with it are far less prevalent because bullying can be hard to identify and address. What exactly is bullying, and what does it look like? How can we discourage it in the workplace? What can we do to protect our staff and our co-workers? These are just some of the questions addressed in this course. -
Creating a Workplace Wellness Program
$199.00Level 1 | Duration: 4 Hours To begin this course, you will consider the benefits of workplace wellness programs. Then, you will learn how to create a wellness committee, outline a wellness program, gather support for it, perform appropriate research (including a needs analysis), design an appropriate package, and get buy-in for it. You will also learn how to implement the wellness program, evaluate how it is doing, and present the results in a tangible manner. -
Conflict Resolution: Getting Along In The Workplace
$199.00Level 1 | Duration: 8 Hours In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language. -
Microsoft Access 365: Part 1: Query a Database
$199.00Level 3 | Duration: 1 Hour After completing this course, you will be able to use a query to sort and filter data and perform calculations. -
Microsoft Word 365: Part 2: Using Mail Merge
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to perform a Mail Merge in Word. -
Managing Pressure and Maintaining Balance
$199.00Level 1 | Duration: 2 Hours This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead. -
Basic Business Management: Boot Camp for Business Owners
$199.00This course will give you all the skills that you need as a new business owner. Youâll learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. Youâll also learn the basics of leadership and tips for taking your business to the next level. -
Microsoft Word 365: Part 1: Proofing a Document
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to use Word's proofing tools and check the spelling and grammar of a document. You will also be able to check accessibility using the accessibility features. -
Microsoft PowerPoint 365: Part 1: Working with Images and Shapes
$199.00Level 1 | Duration: 1 Hour In this course you will learn to insert graphics, modify and format objects, and adjust image appearance in your PowerPoint presentations. -
Prospecting for Leads Like a Pro
$199.00This course will teach you how to identify your target market, use a prospect dashboard, and set goals. You will also learn how to find prospects through networking, trade shows, lost accounts, and cold calls. -
Becoming Management Material
$199.00Level 2 | Duration: 6 Hours After you complete this course, you will be able to define your role as a manager and identify how that role differs from other roles you have had, understand the management challenge and the new functions of management discover how you can prepare for and embrace the forces of change, identify ways to get you and your workspace organized and get a jump on the next crisis, identify your leadership profile and explore ways to use this knowledge to improve your success as a manager, enhance your ability to communicate with others in meetings and through presentations, and create an action plan for managing your career success. -
Microsoft Access 365: Part 1: Working with Table Data
$199.00Level 3 | Duration: 1 Hour At the end of this course, you will be able to work with table data and records. This includes being able to sort and filter records and creating lookups and relationships. -
Creating Successful Staff Retreats
$199.00Level 1 | Duration: 1 Hours In this course you are going to learn a comprehensive approach to crafting a successful staff retreat for your organization. You are going to look at why retreats are conducted, look at retreat undertaking categories and then advance to the development and presentation of retreat activities. Your retreat education doesn't stop there as you are also going to learn how to identify the critical elements of a staff retreat and you will learn to create a planning checklist and about the keys of running a retreat. When the retreat is over, your responsibilities aren't, you need to evaluate how things went so you will learn how to create an evaluation and follow up. -
Conversational Leadership
$199.00In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace. -
The Professional Supervisor
$199.00Level 2 | Duration: 6 Hours In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adair's action-centered leadership model, Paul Hersey and Ken Blanchard's Situational Leadership model, and Velsoft's signature leadership assessment. -
Negotiating for Results
$199.00Level 1 | Duration: 6 Hours In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing. -
Microsoft PowerPoint 365: Part 1: Developing a PowerPoint Presentation
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to build a presentation, edit texts and objects, and format text and paragraphs in Microsoft PowerPoint. -
Knowledge Management
$199.00Level 2 | Duration: 4 Hours In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams' KM Process Framework, Gamble and Blackwell's knowledge management matrix, Botha's process model, and Nonaka and Takeuchi's spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well. -
Facilitation Skills
$199.00In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered. -
Global Business Strategies
$199.00This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our âEntrepreneurship 101â and âBasic Business Managementâ programs before taking this course. -
Kickstarting Your Business with Crowdsourcing
$199.00This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your businessâ growth. -
Skills You Need for Workplace Success
$199.00Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence. -
Employee Accountability
$199.00Level 1 | Duration: 3 Hours Understand the importance of accountability and how it can fuel the growth of an organisation. In this course, you will learn about how you can build accountability and ownership in the workplace, set goals, delegate and make yourself and your team more accountable in your tasks. -
Safety in the Workplace
$199.00Level 2 | Duration: 2 Hours This course will teach you how to create a safety culture in your organization by developing a safety committee, identifying and resolving hazards, taking proactive safety measures, developing a safety plan, and reviewing your safety program. You will also learn how to respond to, document, and investigate safety incidents. -
Building a Consulting Business
$199.00This course will guide you along your journey to starting your own consulting business. It will take a look at important components such as business plans and marketing plans while touching on networking and important documents you need to consider. -
Developing a Lunch and Learn Program
$199.00This course will give you the skills to develop a successful workplace Lunch and Learn Program. You begin by looking at exactly what a Lunch and Learn truly is and why to have one. Next the course guides you through the underpinnings of a Lunch and Learn and then into how to administer the program. You will get the chance to develop your own short program and wrap up the course by evaluating it. -
Dynamite Sales Presentations
$199.00Level 2 | Duration: 4 Hours This course will show you how to create a winning proposal, and how to turn it into a dynamite sales presentation. -
Communication Strategies
$199.00Level 1 | Duration: 3 Hours This course will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness. -
Advanced Writing Skills
$199.00Level 1 | Duration: 2 Hours After you complete this course, you will be able to make your writing clear, complete, concise, and correct, improve sentence construction and paragraph development, deal with specific business requests, create effective business cases, proposals, and reports, and thoroughly document sources that you use in your writing. -
Microsoft Office 365 Part 2: File Storage and Collaboration with OneDrive for Business
$199.00Level 1 | Duration: 2 Hours Learn to collaborate and store files with colleagues using OneDrive and Delve. -
English as a Second Language: A Workplace Communications Primer
$199.00Level 1 | Duration: 2 Hours This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills. -
Microsoft Excel 365: Part 2: Visualizing Data with Charts
$199.00Level 2 | Duration: 1 Hour In this course, you will learn how to create, modify and format charts in Excel 365. -
Microsoft Access 365: Part 1: Getting Started with Access
$199.00Level 3 | Duration: 1 Hour After completing this course, you will be able to start using Access to create a simple database or form. -
Microsoft Access 365: Part 1: Joining Tables
$199.00Level 3 | Duration: 1 Hour At the end of this course, you will be able to create query joins and work with subdatasheets and subqueries. -
Delegation: The Art Of Delegating Effectively
$199.00Level 1 | Duration: 2.5 Hours In this course, you will learn how to use delegation to your advantage. Understand effective techniques for giving instructions, give good feedback and monitor delegation results. Additionally, you will learn an eight-step delegation process that you can personalise to help you work more effectively and efficiently in any situation. Learn about this underrated skill today and start optimising your workflow at work! -
Business Process Management
$199.00Level 3 | Duration: 12 Hours After taking this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean and Six Sigma are also covered. -
Microsoft Excel 365: Part 2: Enhancing Workbooks
$199.00Level 2 | Duration: 1 Hour In this course you will learn how to customize workbooks and prepare a workbook for audiences. -
Business Succession Planning: Developing and Maintaining a Succession Plan
$199.00Level 2 | Duration: 4 Hours This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results. -
Emotional Intelligence
$199.00Level 1 | Duration: 2 Hours This course will introduce you to the history of emotional intelligence and what it's all about. You'll explore the most popular theories, including the EI blueprint, Martin Seligman's ABC's of optimism, the VALUE and SOLER techniques, Ekman's seven basic emotions, and Plutchik's wheel. You'll also explore your personal values and vision statement to help guide you in your emotional intelligence development. -
Advanced Skills for the Practical Trainer
$199.00To begin, you will explore the trainerâs role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered. -
Digital Citizenship: Conducting Yourself in a Digital World
$199.00Level 1 | Duration: 2 Hours You will be presented with the concept that, just as in the real world we have certain rights, responsibilities, and standards of behavior as citizens, this is true in the digital world as well. This will be supported by looking at the similarities between the two worlds. Your understanding of what digital citizenship entails will be increased by examining its three principles, each of which is comprised of three elements. You will be counselled on how to practice good citizenship using each of the elements. The course finishes up with giving you exercises designed to reinforce the principles. -
Building Better Teams
$199.00Level 1 | Duration: 3 Hours After you complete this course, you will be able to understand the value of working as a team, develop team norms, ground rules, and team contracts, identify your team player style and how it can be used effectively with your own team, build team trust, identify the stages of team development and how to help a team move through them, recognize the critical role communication skills will play in building and maintaining a team atmosphere, and identify ways that team members can be involved and grow in a team setting.
