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Effective Planning and Scheduling
$199.00This course will teach you how to use a variety of planning and scheduling tools, including the work breakdown structure, network diagrams, program evaluation and review technique (PERT), and Gantt charts. You will also learn how to properly estimate time, schedule resources, identify task dependencies, manage risks, communicate your schedule, and keep the schedule updated. -
Emotional Intelligence
$199.00Level 1 | Duration: 2 Hours This course will introduce you to the history of emotional intelligence and what it's all about. You'll explore the most popular theories, including the EI blueprint, Martin Seligman's ABC's of optimism, the VALUE and SOLER techniques, Ekman's seven basic emotions, and Plutchik's wheel. You'll also explore your personal values and vision statement to help guide you in your emotional intelligence development. -
Employee Accountability
$199.00Level 1 | Duration: 3 Hours Understand the importance of accountability and how it can fuel the growth of an organisation. In this course, you will learn about how you can build accountability and ownership in the workplace, set goals, delegate and make yourself and your team more accountable in your tasks. -
Employee Dispute Resolution: Mediation through Peer Review
$199.00Level 1 | Duration: 2 Hours In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision. -
Employee Recognition: Appreciating Your Workforce
$199.00Level 1 | Duration: 2 Hours Here you are going to learn just what an employee recognition program is all about. You're going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office. -
English as a Second Language: A Workplace Communications Primer
$199.00Level 1 | Duration: 2 Hours This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills. -
Entrepreneurship 101
$199.00In this course, youâll learn the basics of entrepreneurship. You will learn how to find and evaluate business ideas, flesh out those ideas by developing value propositions and financial projections, consider your ownership options, prepare the appropriate documents (including a business plan, pitch deck, and white papers), and gather funding for your business. Youâll also learn the steps of developing, testing, marketing, and launching a product or service. To wrap things up, youâll learn how to grow your business and become an entrepreneurial leader. -
Environmental Sustainability: A Practical Approach to Greening Your Organization
$199.00Level 1 | Duration: 2 Hours Here you will learn how to draft an Environmental Management System that can be applied to your organization. Along the way you will understand the term 'greenwashing' and how to avoid it. You will know the six key performance indicator areas as defined by the Eco-Management and Audit Scheme and will be able to determine Environmental Impacts and Aspects within an organization then how to set objectives and targets for significant impacts. -
Facilitation Skills
$199.00In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered. -
Fostering Innovation
$199.00At the end of this course, you will be able to understand what fostering innovation means , learn what an innovative workplace looks like, determine how you can help create an innovative workplace environment, understand your role in helping to foster innovation, know what happens in the workplace when you help foster innovation, and describe ways that innovation can help your company. -
From Boss to Leader
$199.00Level 3 | Duration: 4 Hours After completing this course, participants will know the characteristics of bad bosses and good leaders, understand how those who hold management positions can develop into good leaders, know the elements of leading by example, understand the importance of good communication and effective feedback, and know how to use emotional intelligence. -
GDPR Readiness: Creating a Data Privacy Plan
$199.00Level 2 | Duration: 2 Hours After completing this course, you should be able to explain what a data privacy plan will include, know the important terminology and legislation regarding data privacy, map the flow of data in an organization visually, understand and write an information request procedure, develop an internal data handling procedure, understand and write a data security policy, understand and write a personal data protection policy, adapt your current client privacy policy, develop a data breach procedure, decide on training solutions for data privacy, know the other necessary pieces of the data privacy plan and help your organization write, implement, and review a data privacy plan. -
Generation Gap: Closing the Gap in the Workplace
$199.00Level 1 | Duration: 2 Hours During this course, you will consider whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. You will learn about the various types of generations and how human resource practices can bridge the gap. -
Getting Stuff Done: Personal Development Boot Camp
$199.00Level 1 | Duration: 4 Hours In this course, you will explore what personal efficiency is all about, as well as useful attitudes and skills that you might want to develop. You will learn about the 80/20 system, what characteristics your organizational system should have, how to design a functional workspace, and techniques for organizing your daily to-do items. You will also learn how to set up and maintain information management systems (both physical and virtual), prioritize tasks, create routines, and tackle procrastination. -
Getting Your Job Search Started
$199.00In this course, you will learn how to manage change, identify your values and skills, consider your vocation, find jobs, network, and set goals. Then, you should be ready to start the search for your dream job. -
Giving Effective Feedback
$199.00Level 1 | Duration: 2 Hours In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You'll also learn some tips for receiving feedback. -
Global Business Strategies
$199.00This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our âEntrepreneurship 101â and âBasic Business Managementâ programs before taking this course. -
Goal Setting
$199.00Level 1 | Duration: 2 Hours In this course, you will create your personal vision, identify your values, and make a bucket list. From there, you'll create goals with SPIRIT, set up support systems, learn how to deal with setbacks, and identify ways to get started on your journey right now. -
Hiring for Success: Behavioral Interviewing Techniques
$199.00Level 1 | Duration: 5 Hours This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them. -
Honing and Delivering Your Message
$199.00Learn how to clarify your message and how to present it, successfully communicate your message, and ensure your listeners hear what you want to get across to them with the Honing and Delivering Your Message course. -
Human Resources Training: HR for the Non-HR Manager
$199.00Level 1 | Duration: 8.5 Hours Understand your current responsibilities and learn how to prepare yourself for tasks you may have to undertake in the future. This course is all about helping you grasp the fundamental functions of human resource and using it to your advantage in helping your organisation and your team grow and work productively. Discuss current issues in the human resource field, the changing roles of supervisors and managers, and manage your people effectively - even without the HR background. -
Identifying and Combatting Fake News
$199.00After you complete this course you will be able to: define âfake newsâ, recognize the difference between âfake newsâ and objective reporting, understand the impacts of âfake newsâ on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within âfake newsâ , and create your own âfake newsâ action plan. -
Influence and Persuasion
$199.00In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. Youâll also receive an introduction to basic neuro linguistic programming techniques. -
Intermediate Project Management
$199.00In this course, you will focus on the last three stages of the project life cycle: planning, execution, and termination. This includes identifying tasks and resources; using scheduling techniques like the work breakdown structure, Gantt charts, and network diagrams; preparing a budget; executing a project; and controlling changes. -
Intrapreneurship
$199.00In this course, youâll learn what intrapreneurship is all about. You will learn about the history and culture of intrapreneurship and assess your own intrapreneurial qualities. Youâll also explore different ways that you can contribute to the intrapreneurial process. As well, youâll learn how to develop, screen, sell, and implement your ideas. -
Introduction to Neuro Linguistic Programming
$199.00This introductory course will teach the basics of neuro linguistic programming (NLP). Youâll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language. -
Inventory Management: The Nuts and Bolts
$199.00Level 1 | Duration: 4 Hours In this course, you will learn about all aspects of inventory management, including common terms, the inventory cycle, how to maintain inventory accuracy, and what some of the latest trends are. -
Kickstarting Your Business with Crowdsourcing
$199.00This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your businessâ growth. -
Knowledge Management
$199.00Level 2 | Duration: 4 Hours In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams' KM Process Framework, Gamble and Blackwell's knowledge management matrix, Botha's process model, and Nonaka and Takeuchi's spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well. -
Leadership Skills for Supervisors
$199.00Level 2 | Duration: 4 Hours Ensure that your leaders are leading! Learn how to prioritise, manage and plan your time and your team schedule, develop different techniques when dealing with people, and use any situation as a method to problem-solving among other things. This course is all about helping you lead your people in the best possible way! -
Lean Process Improvement
$199.00Level 3 | Duration: 4 Hours This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods. -
Logistics and Supply Chain Management
$199.00Level 3 | Duration: 6 Hours In this course you will learn about supply chains and logistics, various integration models, supply chain flows, who is who in a supply chain, as well as drivers and ways to optimize them. You will also gain an insight on other crucial points such as aligning your business and supply chain strategies, how to get the most out of your data, how to troubleshoot any problems that crop up and ways to develop your supply chain. -
Making Training Stick
$199.00In this course, youâll learn ways to help make your training workshops stickier so that the learners will retain the material better. You will familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques. -
Making Your Business Better
$199.00This course demonstrates how various factors work together to ensure a company flourishes. Students will be guided through positioning and pricing, marketing, selling, negotiating, responding to RFQs, project management, team building, productivity, and strategic planning. Other courses that may be of interest to the student are Building Your Self Esteem and Assertiveness Skills, Business Leadership, Business Ethics in the Office, Creating a Positive Work Environment, and Getting Stuff Done - Personal Development Boot Camp. -
Managing Difficult Conversations
$199.00Level 1 | Duration: 3 Hours This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You'll also learn how to speak persuasively, ask good questions, and listen actively. -
Managing Pressure and Maintaining Balance
$199.00Level 1 | Duration: 2 Hours This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead. -
Managing the Virtual Workplace
$199.00This course will teach managers and supervisors how to prepare employees for the virtual workplace, create telework programs, build virtual teams, leverage technology, and overcome cultural barriers. -
Marketing and Sales
$199.00Level 1 | Duration: 4 Hours In this course, you will learn effective, low-cost, and non-cost strategies to improve sales, develop your company's image, and build your bottom line. -
Marketing for Small Businesses
$199.00Level 1 | Duration: 3 Hours This course will teach you how marketing is different for small businesses, the elements of a successful marketing message, what the marketing cycle looks like, how to build a marketing plan with the five Ps, how to market with social media, and how to create a marketing budget. You will also explore over 100 strategies and consider which ones are right for your small business. -
Mastering The Interview
$199.00In this course, you will learn how to prepare for and participate in a job interview. Weâll share the types of questions to expect, as well as the questions that you should think about asking. You will also learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up after an interview. -
Measuring Training Results
$199.00In this course, you will learn how to measure training results using Donald Kirkpatrickâs four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment. -
Meeting Management: The Art of Making Meetings Work
$199.00Level 1 | Duration: 2 Hours In this course, you will learn how to prepare for meetings, develop agendas, lead a meeting, differentiate between process and content, use facilitation skills in a meeting, and manage difficult participants. -
Microsoft Access 365: Part 1: Design a Relational Database
$199.00Level 3 | Duration: 1 Hour After completing this course, you will be able to work with tables and fields to design a relational database. -
Microsoft Access 365: Part 1: Generate Reports
$199.00Level 3 | Duration: 1 Hour After completing this course, you will be able to create reports with controls, images, and charts. -
Microsoft Access 365: Part 1: Getting Started with Access
$199.00Level 3 | Duration: 1 Hour After completing this course, you will be able to start using Access to create a simple database or form. -
Microsoft Access 365: Part 1: Importing and Exporting Data
$199.00Level 3 | Duration: 1 Hour This course will teach you to how export and import data in Access and how to create a Mail Merge. -
Microsoft Access 365: Part 1: Joining Tables
$199.00Level 3 | Duration: 1 Hour At the end of this course, you will be able to create query joins and work with subdatasheets and subqueries. -
Microsoft Access 365: Part 1: Query a Database
$199.00Level 3 | Duration: 1 Hour After completing this course, you will be able to use a query to sort and filter data and perform calculations. -
Microsoft Access 365: Part 1: Working with Table Data
$199.00Level 3 | Duration: 1 Hour At the end of this course, you will be able to work with table data and records. This includes being able to sort and filter records and creating lookups and relationships. -
Microsoft Access 365: Part 1. Create Advanced Queries
$199.00Level 3 | Duration: 1 Hour This course will teach you how to create advanced queries and summarise data in Access. -
Microsoft Excel 365: Part 1: Adding Pictures and Shapes
$199.00Level 1 | Duration: 1 Hour In this course you will learn how to insert pictures and shapes, and format shapes. -
Microsoft Excel 365: Part 1: Finalizing Workbooks
$199.00Level 1 | Duration: 1 Hour In this course you will learn how to use comments, manage worksheets, and change view options. -
Microsoft Excel 365: Part 1: Formatting a Worksheet
$199.00Level 1 | Duration: 1 Hour In this course you will learn how to format text and cells, align cell contents, use Find & Select tools, and apply conditional formatting. -
Microsoft Excel 365: Part 1: Using Pivot-Tables
$199.00Level 1 | Duration: 1 Hour In this course you will learn how to insert Pivot Tables, work with Pivot Table data, and sort and filter Pivot Table data. -
Microsoft Excel 365: Part 1: Working with Data
$199.00Level 1 | Duration: 1 Hour In this course you will learn how to use formulas and functions, work with data, rows, and columns, and sort and filter data. -
Microsoft Excel 365: Part 1. Getting Started
$199.00Level 1 | Duration: 1 Hour In this course, you will learn how to get started with Excel Online, describe the basic components of Excel, manage workbooks, and get help in Excel Online. -
Microsoft Excel 365: Part 1. Organising Worksheet Data with Tables and Charts
$199.00Level 1 | Duration: 1 Hour In this course, you will learn how to create and modify tables and charts. -
Microsoft Excel 365: Part 2: Analysing Data with Logical and Lookup Functions
$199.00Level 2 | Duration: 2 Hours In this course you will learn how to use text functions, use logical functions, use lookup functions, use date functions, and use financial functions. -
Microsoft Excel 365: Part 2: Enhancing Workbooks
$199.00Level 2 | Duration: 1 Hour In this course you will learn how to customize workbooks and prepare a workbook for audiences. -
Microsoft Excel 365: Part 2: Organizing Worksheet Data with Tables
$199.00Level 2 | Duration: 1 Hour In this course you will learn how to create and modify tables, sort data, and filter data. -
Microsoft Excel 365: Part 2: Visualizing Data with Charts
$199.00Level 2 | Duration: 1 Hour In this course, you will learn how to create, modify and format charts in Excel 365. -
Microsoft Office 365 Part 1: Getting Started
$199.00Level 1 | Duration: 1 Hour In this course, you will learn how to navigate your account using Microsoft Office 365 and adjust the settings to your preferences. It will also show you where to find help when you need it and how you can use your desktop apps with Office 365. -
Microsoft Office 365 Part 1: Working with Office Online Apps
$199.00Level 1 | Duration: 2 Hours At the end of this course, you will be familiar with the Microsoft Office Online Apps. -
Microsoft Office 365 Part 2: File Storage and Collaboration with OneDrive for Business
$199.00Level 1 | Duration: 2 Hours Learn to collaborate and store files with colleagues using OneDrive and Delve. -
Microsoft Office 365 Part 2: File Storage and Collaboration with SharePoint Online
$199.00Level 1 | Duration: 2 Hours After completing this course, you will be able to use SharePoint and work with document libraries. -
Microsoft Office 365 Part 2: Managing Security, Compliance, and Domain Settings
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to manage domains and monitor Office 365 security and compliance. -
Microsoft Office 365 Part 2: Managing Users
$199.00Level 1 | Duration: 1 Hour At the end of this course, you will be able to get started as an administrator and manage users, groups and resources in Office 365. -
Microsoft Office 365 Part 2: Organising with Office 365
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to work with the Tasks app and Planner to organise activities and track progress. -
Microsoft Office 365: 2018 Feature Updates
$199.00Level 1 | Duration: 2 Hours By the end of this course, users should be comfortable using the new features released in 2018 for the desktop version of Microsoft Office 365, including features of Microsoft Word, Excel, PowerPoint, Outlook, Access, and Visio.