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The Professional Supervisor
$199.00Level 2 | Duration: 6 Hours In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adair's action-centered leadership model, Paul Hersey and Ken Blanchard's Situational Leadership model, and Velsoft's signature leadership assessment. -
Digital Citizenship: Conducting Yourself in a Digital World
$199.00Level 1 | Duration: 2 Hours You will be presented with the concept that, just as in the real world we have certain rights, responsibilities, and standards of behavior as citizens, this is true in the digital world as well. This will be supported by looking at the similarities between the two worlds. Your understanding of what digital citizenship entails will be increased by examining its three principles, each of which is comprised of three elements. You will be counselled on how to practice good citizenship using each of the elements. The course finishes up with giving you exercises designed to reinforce the principles. -
Microsoft Office 365: 2019 Feature Updates
$199.00Level 1 | Duration: 2 Hours After completing this course you should be comfortable using the new features of Word, Excel, PowerPoint, Outlook, and Access that were released in 2019 for the desktop version of Microsoft 365. -
The Minute Taker’s Workshop
$199.00You’ll begin this course by learning what a minute-taker does and what skills they should have. Then, you’ll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book. -
Microsoft Word 365: Part 1: Controlling Page Appearance
$199.00Level 1 | Duration: 1 Hour After taking this course, you will be able to apply page borders and colours, add headers and footers, add watermarks and control the page layout. -
Microsoft Excel 365: Part 1: Using Pivot-Tables
$199.00Level 1 | Duration: 1 Hour In this course you will learn how to insert Pivot Tables, work with Pivot Table data, and sort and filter Pivot Table data. -
Project Management: All You Need to Know
$199.00Upon completion of this course you will have developed valuable new skills that will allow you to competently manage a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the project life cycle and project planning documents. You’ll learn about communications and how to deal changes and project tracking and also how to conduct status meetings. The course wraps up with a look at closing your project. -
Microsoft PowerPoint 365: Part 1: Working with Images and Shapes
$199.00Level 1 | Duration: 1 Hour In this course you will learn to insert graphics, modify and format objects, and adjust image appearance in your PowerPoint presentations. -
Communication Strategies
$199.00Level 1 | Duration: 3 Hours This course will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness. -
Creating Winning Proposals
$199.00In this course, you will learn how to locate potential funders and how to match funders’ interests with organizational needs. Along the way you will also learn the basic elements of proposal writing for not-for-profit organizations and learn to understand the process for successful proposal writing and how to build effective relationships with funders. -
Microsoft Excel 365: Part 1: Formatting a Worksheet
$199.00Level 1 | Duration: 1 Hour In this course you will learn how to format text and cells, align cell contents, use Find & Select tools, and apply conditional formatting. -
The Practical Trainer
$199.00In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolb’s experiential learning cycle, and learning styles. You’ll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants. -
Microsoft Excel 365: Part 2: Organizing Worksheet Data with Tables
$199.00Level 2 | Duration: 1 Hour In this course you will learn how to create and modify tables, sort data, and filter data. -
Inventory Management: The Nuts and Bolts
$199.00Level 1 | Duration: 4 Hours In this course, you will learn about all aspects of inventory management, including common terms, the inventory cycle, how to maintain inventory accuracy, and what some of the latest trends are. -
Body Language: Reading Body Language as a Sales Tool
$199.00Level 1 | Duration: 4 Hours In this course, you will learn how to interpret personal space, gestures, facial expressions, body movements, and posture. You'll also learn how to send the right message with body language, dress, and personal interactions. -
Training with Visual Storytelling
$199.00In this course, you will learn how to use storytelling to engage the hearts and minds of your audience. We’ll cover the essential elements of a successful story as well as a variety of storyboarding and graphic design tools. After you complete this course, you’ll be ready to create engaging, compelling training sessions that inspire your students. -
Hiring for Success: Behavioral Interviewing Techniques
$199.00Level 1 | Duration: 5 Hours This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them. -
Microsoft Office 365 Bundle
$5,800.00Microsoft Office 365 is a cloud-based approach to the classic Microsoft Office tools designed to help increase productivity and efficiency at work. This course bundle will help you utilise the functions of this powerful software package to enhance efficiency in every aspect of your daily duties. -
Business Ethics for the Office
$199.00Level 1 | Duration: 3 Hours In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlberg's six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes. -
Purchasing and Procurement Basics
$199.00Level 2 | Duration: 6 Hours In this course, you will learn the basics of purchasing and procurement. You'll receive an introduction to the supply chain, the purchasing cycle, and basic purchasing tools. You'll also learn about the competitive bidding process, how to manage supplier performance, risk management techniques, and ways to build relationships. -
Managing Across Cultures
$199.00Level 2 | Duration: 3 Hours During this course you will learn about cultures and how to integrate them into the workforce through effective communication and team building. In addition, you are going to be shown ways managing over a cross-cultural spectrum and building a multicultural organization by dipping into the global talent pool. -
Introduction to Neuro Linguistic Programming
$199.00This introductory course will teach the basics of neuro linguistic programming (NLP). You’ll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language. -
Meeting Management: The Art of Making Meetings Work
$199.00Level 1 | Duration: 2 Hours In this course, you will learn how to prepare for meetings, develop agendas, lead a meeting, differentiate between process and content, use facilitation skills in a meeting, and manage difficult participants. -
Microsoft Excel 365: Part 2: Visualizing Data with Charts
$199.00Level 2 | Duration: 1 Hour In this course, you will learn how to create, modify and format charts in Excel 365. -
Facilitation Skills
$199.00In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered. -
Microsoft Word 365: Part 1: Advanced Topics
$199.00Level 1 | Duration: 1 Hour After taking this course, you will be able to customise the Word interface, set additional save options and manage additional file types. -
Employee Recognition: Appreciating Your Workforce
$199.00Level 1 | Duration: 2 Hours Here you are going to learn just what an employee recognition program is all about. You're going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office. -
Understanding and Coping with the COVID-19 Pandemic
$199.00Level 1 | Duration: 2 Hours This course aims to combat this by helping people understand the situation, and what they can do to protect themselves and others, while looking after their mental wellness. It contains the best information available at the time of writing, as the situation is changing rapidly. Different areas and countries are responding to this pandemic in different ways. Be mindful of directives in your area. -
Microsoft Word 365: Part 1: Adding Tables
$199.00Level 1 | Duration: 1 Hour After completing this course, you will be able to insert, modify and format tables in a Word document. You will also learn to convert text to a table. -
Active Listening
$199.00Level 1 | Duration: 2 Hours In this course, you will learn what active listening is and what qualities active listeners have. You'll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. -
Workplace Ergonomics: Injury Prevention Through Ergonomics
$199.00Level 2 | Duration: 4 Hours In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered. -
Entrepreneurship 101
$199.00In this course, you’ll learn the basics of entrepreneurship. You will learn how to find and evaluate business ideas, flesh out those ideas by developing value propositions and financial projections, consider your ownership options, prepare the appropriate documents (including a business plan, pitch deck, and white papers), and gather funding for your business. You’ll also learn the steps of developing, testing, marketing, and launching a product or service. To wrap things up, you’ll learn how to grow your business and become an entrepreneurial leader. -
Conference and Event Management
$199.00In this course, you will learn all the essentials of event planning, including setting objectives, budgeting, using committees, advertising, choosing a venue, selecting a menu, developing takeaway items, gathering feedback for the plan, hosting the event, and evaluating how it all went. -
Emotional Intelligence
$199.00Level 1 | Duration: 2 Hours This course will introduce you to the history of emotional intelligence and what it's all about. You'll explore the most popular theories, including the EI blueprint, Martin Seligman's ABC's of optimism, the VALUE and SOLER techniques, Ekman's seven basic emotions, and Plutchik's wheel. You'll also explore your personal values and vision statement to help guide you in your emotional intelligence development. -
Writing Reports and Proposals
$199.00Level 2 | Duration: 3 Hours In this course you will learn about the four stages of report writing: investigating, planning, writing, and revising. You'll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material. -
Becoming a Progressive Employer: Setting Trends Instead of Following Them
$199.00Level 1 | Duration: 2 Hours This course aims to help you understand the meaning of being a progressive business so that you can take the time to examine its concept thoroughly. It shows you the process involved in dissecting the status quo, including developing or enhancing a progressive mindset and innovative thinking. The final part of this course focuses on understanding the importance of a succession plan to a progressive organisation. -
Being a Team Player
$199.00Level 1 | Duration: 2 Hours Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies. -
Environmental Sustainability: A Practical Approach to Greening Your Organization
$199.00Level 1 | Duration: 2 Hours Here you will learn how to draft an Environmental Management System that can be applied to your organization. Along the way you will understand the term 'greenwashing' and how to avoid it. You will know the six key performance indicator areas as defined by the Eco-Management and Audit Scheme and will be able to determine Environmental Impacts and Aspects within an organization then how to set objectives and targets for significant impacts. -
Balanced Scorecard Basics
$199.00Level 2 | Duration: 2 Hours You will begin this course by learning what the balanced scorecard is and what types of organisations it is most useful for. Then, you will review some sample scorecards, strategy maps, and tactical action plans. You will also learn how to develop your organisation's mission, vision, and values (which form the basis for the balanced scorecard); a project vision statement; plans to implement the scorecard; and balanced scorecard teams. -
Disability Awareness: Working with People with Disabilities
$199.00Level 1 | Duration: 2 Hours This course will assist with welcoming people with disabilities into workplaces, learning how to Interact with people with disabilities, identify and overcome barriers in the workplace, use respectful, appropriate, acceptable language in any circumstance, understand appropriate interaction during the hiring and interviewing process, and understand what job accommodation is and how it applies in a workplace. -
Supervisors and Managers Bundle
$3,400.00Managing people effectively is a powerful skill that empowers individuals and builds powerful teams. The course bundle includes core competencies for hiring, training, managing and optimising human capital. We also include specific competencies for managing difficult conversations. -
Time Management
$199.00Level 1 | Duration: 4 Hours After completing this course, you will be able to better organize yourself and your workspace for peak efficiency, understand the importance of, and the most useful techniques for, setting and achieving goals, plan and schedule your time efficiently, learn how to set priorities, discover the ingredients for good decision-making, learn what to delegate and how to delegate well, take control of things that can derail your workplace productivity, create order and get organized, and manage your workload. -
Employee Dispute Resolution: Mediation through Peer Review
$199.00Level 1 | Duration: 2 Hours In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision. -
Business Writing Bundle
$800.00Business writing is a critical skill to develop in any organisation. It aims to elicit the ideal business response from its audience. In this course bundle, you will learn about the core fundamentals of business writing and how it can help you propel your career or your business towards the results you want. -
Microsoft Office 365 Part 2: Managing Users
$199.00Level 1 | Duration: 1 Hour At the end of this course, you will be able to get started as an administrator and manage users, groups and resources in Office 365. -
Becoming a Better Learner
$199.00Level 1 | Duration: 2 Hours After you complete this course, you will be able to understand what it means to learn and become a life-long learner, know what a mindset for learning looks like and how to adopt one, set realistic goals, understand what your network is and why expanding it is important, know how to ask questions and why that is important, become accountable for your goals and take responsibility, and know how to accelerate your learning. -
Risk Management
$199.00Level 1 | Duration: 2 Hours In this course, you will learn about the seven R's and four T's that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company. -
GDPR Readiness: Getting the Message Out
$199.00Level 2 | Duration: 2 Hours In this one-day course, you will learn: about internal communication methods, about privacy training, and promoting a good privacy culture, about the elements of a good customer privacy policy, how to write and design a cookie banner disclaimer for your website, and how to design a privacy-compliant web form.
